GET https://rct.dev.bbntimes.com/technology/how-to-win-the-next-generation-of-air-travelers-through-personalized-offers

Response
200 OK
IP
216.73.216.240
Profiled on
Token
251869

ArticleController :: show

Request

GET Parameters

None

POST Parameters

None

Uploaded Files

None

Request Attributes

Key Value
_controller 
"App\Controller\ArticleController::show"
_firewall_context 
"security.firewall.map.context.main"
_links 
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      -attributes: [
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    3730 => Symfony\Component\WebLink\Link {#3730
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      -rel: [
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      -attributes: [
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      ]
    }
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      -attributes: [
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      ]
    }
    3726 => Symfony\Component\WebLink\Link {#3726
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      -rel: [
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      ]
      -attributes: [
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      ]
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    3725 => Symfony\Component\WebLink\Link {#3725
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      -attributes: [
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    3724 => Symfony\Component\WebLink\Link {#3724
      -href: "/build/cookie-style.css"
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      ]
      -attributes: [
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    }
    3723 => Symfony\Component\WebLink\Link {#3723
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    3721 => Symfony\Component\WebLink\Link {#3721
      -href: "/build/comment-css.css"
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_route 
"article_show"
_route_params 
[
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]
_security_firewall_run 
"_security_main"
_stopwatch_token 
"a22b8d"
category 
"technology"
slug 
"how-to-win-the-next-generation-of-air-travelers-through-personalized-offers"

Request Headers

Header Value
accept 
"*/*"
accept-encoding 
"gzip, br, zstd, deflate"
connection 
"close"
cookie 
"PHPSESSID=g4c7esl6gs8iafcoe9o4r810qh"
host 
"rct.dev.bbntimes.com"
user-agent 
"Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)"
x-php-ob-level 
"1"

Request Content

Request content not available (it was retrieved as a resource).

Response

Response Headers

Header Value
cache-control 
"no-cache, private"
content-type 
"text/html; charset=UTF-8"
date 
"Fri, 20 Jun 2025 05:59:12 GMT"
link 
"</build/runtime.js>; rel="preload"; as="script",</build/644.js>; rel="preload"; as="script",</build/502.js>; rel="preload"; as="script",</build/app.js>; rel="preload"; as="script",</build/view-more.js>; rel="preload"; as="script",</build/term-condition.js>; rel="preload"; as="script",</build/contact.js>; rel="preload"; as="script",</build/scroll-infinite-article.js>; rel="preload"; as="script",</build/app.css>; rel="preload"; as="style",</build/cookie-style.css>; rel="preload"; as="style",</build/term-condition-css.css>; rel="preload"; as="style",</build/contact-css.css>; rel="preload"; as="style",</build/comment-css.css>; rel="preload"; as="style""
x-debug-token 
"251869"

Cookies

Request Cookies

Key Value
PHPSESSID 
"g4c7esl6gs8iafcoe9o4r810qh"

Response Cookies

No response cookies

Session 6

Session Metadata

Key Value
Created 
"Fri, 20 Jun 25 05:58:59 +0000"
Last used 
"Fri, 20 Jun 25 05:59:09 +0000"
Lifetime 
0

Session Attributes

Attribute Value
_csrf/https-comment 
"ZNs0BOiqU9sMLzOfpK5GJmwi3LStBtyzQYTr6whGcYY"
_csrf/https-cookie_accept 
"spSf01ZgOxIBJHR32VjMps1dUNRdRDHUxK901pAJal8"

Session Usage

6 Usages
Stateless check enabled
Usage
Symfony\Component\Security\Csrf\TokenStorage\SessionTokenStorage:76
Show trace 
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Symfony\Component\Security\Csrf\TokenStorage\SessionTokenStorage:79
Show trace 
[
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Symfony\Component\Security\Csrf\TokenStorage\SessionTokenStorage:52
Show trace 
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Symfony\Component\Security\Csrf\TokenStorage\SessionTokenStorage:56
Show trace 
[
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    "line" => 181
    "function" => "show"
    "class" => "App\Controller\ArticleController"
    "type" => "->"
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    "function" => "handleRaw"
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    "line" => 197
    "function" => "handle"
    "class" => "Symfony\Component\HttpKernel\HttpKernel"
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  [
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    "line" => 29
    "function" => "run"
    "class" => "Symfony\Component\Runtime\Runner\Symfony\HttpKernelRunner"
    "type" => "->"
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    "args" => [
      "/var/www/vhosts/dev.bbntimes.com/rct.dev.bbntimes.com/vendor/autoload_runtime.php"
    ]
    "function" => "require_once"
  ]
]
Symfony\Component\Security\Core\Authentication\Token\Storage\UsageTrackingTokenStorage:41
Show trace 
[
  [
    "file" => "/var/www/vhosts/dev.bbntimes.com/rct.dev.bbntimes.com/vendor/symfony/security-core/Authentication/Token/Storage/UsageTrackingTokenStorage.php"
    "line" => 41
    "function" => "getMetadataBag"
    "class" => "Symfony\Component\HttpFoundation\Session\Session"
    "type" => "->"
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    "file" => "/var/www/vhosts/dev.bbntimes.com/rct.dev.bbntimes.com/vendor/symfony/twig-bridge/AppVariable.php"
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    "function" => "getToken"
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    "function" => "twig_get_attribute"
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    "function" => "handleRaw"
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    "type" => "->"
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    "function" => "handle"
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    "function" => "run"
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    "line" => 5
    "args" => [
      "/var/www/vhosts/dev.bbntimes.com/rct.dev.bbntimes.com/vendor/autoload_runtime.php"
    ]
    "function" => "require_once"
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]
Symfony\Component\Security\Http\Firewall\ContextListener:171
Show trace 
[
  [
    "file" => "/var/www/vhosts/dev.bbntimes.com/rct.dev.bbntimes.com/vendor/symfony/security-http/Firewall/ContextListener.php"
    "line" => 171
    "function" => "remove"
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    "function" => "onKernelResponse"
    "class" => "Symfony\Component\Security\Http\Firewall\ContextListener"
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    "function" => "__invoke"
    "class" => "Symfony\Component\EventDispatcher\Debug\WrappedListener"
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    "file" => "/var/www/vhosts/dev.bbntimes.com/rct.dev.bbntimes.com/vendor/symfony/event-dispatcher/EventDispatcher.php"
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    "function" => "callListeners"
    "class" => "Symfony\Component\EventDispatcher\EventDispatcher"
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    "function" => "dispatch"
    "class" => "Symfony\Component\EventDispatcher\EventDispatcher"
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  [
    "file" => "/var/www/vhosts/dev.bbntimes.com/rct.dev.bbntimes.com/vendor/symfony/http-kernel/HttpKernel.php"
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    "function" => "filterResponse"
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Flashes

Flashes

No flash messages were created.

Server Parameters

Server Parameters

Defined in .env

Key Value
APP_ENV 
"dev"
APP_SECRET 
"0a988e63f011514eaabfc650b599af4d"
CORS_ALLOW_ORIGIN 
"*"
DATABASE_URL 
"mysql://bbndb_rctuser:33F5W25z40or0f7@localhost:3306/rct_bbntimes"
GOOGLE_RECAPTCHA_SECRET_KEY 
"6LdV5fgpAAAAANxzTG8ZMfIjil1wu-1vrQvnUt-x"
GOOGLE_RECAPTCHA_SITE_KEY 
"6LdV5fgpAAAAAENKcn73MJAhQrbtQeqgyC4wDLMP"
MAILER_DSN 
"smtp://no-reply%40rct.dev.bbntimes.com:Bl6%26gLD48%26Of919@rct.dev.bbntimes.com:465"
MARIADB_PASSWORD 
"i!87pK&!85ezc8"

Defined as regular env variables

Key Value
APP_DEBUG 
"1"
BASE 
"/public"
CONTEXT_DOCUMENT_ROOT 
"/var/www/vhosts/dev.bbntimes.com/rct.dev.bbntimes.com"
CONTEXT_PREFIX 
""
DOCUMENT_ROOT 
"/var/www/vhosts/dev.bbntimes.com/rct.dev.bbntimes.com"
FCGI_ROLE 
"RESPONDER"
GATEWAY_INTERFACE 
"CGI/1.1"
HTTPS 
"on"
HTTP_ACCEPT 
"*/*"
HTTP_ACCEPT_ENCODING 
"gzip, br, zstd, deflate"
HTTP_CONNECTION 
"close"
HTTP_COOKIE 
"PHPSESSID=g4c7esl6gs8iafcoe9o4r810qh"
HTTP_HOST 
"rct.dev.bbntimes.com"
HTTP_USER_AGENT 
"Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)"
PASSENGER_COMPILE_NATIVE_SUPPORT_BINARY 
"0"
PASSENGER_DOWNLOAD_NATIVE_SUPPORT_BINARY 
"0"
PATH 
"/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/snap/bin"
PHP_SELF 
"/public/index.php"
PP_CUSTOM_PHP_CGI_INDEX 
"plesk-php81-fastcgi"
PP_CUSTOM_PHP_INI 
"/var/www/vhosts/system/rct.dev.bbntimes.com/etc/php.ini"
QUERY_STRING 
""
REDIRECT_BASE 
"/public"
REDIRECT_HTTPS 
"on"
REDIRECT_PASSENGER_COMPILE_NATIVE_SUPPORT_BINARY 
"0"
REDIRECT_PASSENGER_DOWNLOAD_NATIVE_SUPPORT_BINARY 
"0"
REDIRECT_REDIRECT_HTTPS 
"on"
REDIRECT_REDIRECT_PASSENGER_COMPILE_NATIVE_SUPPORT_BINARY 
"0"
REDIRECT_REDIRECT_PASSENGER_DOWNLOAD_NATIVE_SUPPORT_BINARY 
"0"
REDIRECT_REDIRECT_SCRIPT_URI 
"https://rct.dev.bbntimes.com/technology/how-to-win-the-next-generation-of-air-travelers-through-personalized-offers"
REDIRECT_REDIRECT_SCRIPT_URL 
"/technology/how-to-win-the-next-generation-of-air-travelers-through-personalized-offers"
REDIRECT_REDIRECT_SSL_TLS_SNI 
"rct.dev.bbntimes.com"
REDIRECT_REDIRECT_STATUS 
"200"
REDIRECT_REDIRECT_UNIQUE_ID 
"aFT4ryKR-3etdTex4HmOxgAAAME"
REDIRECT_SCRIPT_URI 
"https://rct.dev.bbntimes.com/technology/how-to-win-the-next-generation-of-air-travelers-through-personalized-offers"
REDIRECT_SCRIPT_URL 
"/technology/how-to-win-the-next-generation-of-air-travelers-through-personalized-offers"
REDIRECT_SSL_TLS_SNI 
"rct.dev.bbntimes.com"
REDIRECT_STATUS 
"200"
REDIRECT_UNIQUE_ID 
"aFT4ryKR-3etdTex4HmOxgAAAME"
REDIRECT_URL 
"/public/technology/how-to-win-the-next-generation-of-air-travelers-through-personalized-offers"
REMOTE_ADDR 
"216.73.216.240"
REMOTE_PORT 
"5113"
REQUEST_METHOD 
"GET"
REQUEST_SCHEME 
"https"
REQUEST_TIME 
1750399151
REQUEST_TIME_FLOAT 
1750399151.914
REQUEST_URI 
"/technology/how-to-win-the-next-generation-of-air-travelers-through-personalized-offers"
SCRIPT_FILENAME 
"/var/www/vhosts/dev.bbntimes.com/rct.dev.bbntimes.com/public/index.php"
SCRIPT_NAME 
"/public/index.php"
SCRIPT_URI 
"https://rct.dev.bbntimes.com/technology/how-to-win-the-next-generation-of-air-travelers-through-personalized-offers"
SCRIPT_URL 
"/technology/how-to-win-the-next-generation-of-air-travelers-through-personalized-offers"
SERVER_ADDR 
"5.196.1.209"
SERVER_ADMIN 
"[no address given]"
SERVER_NAME 
"rct.dev.bbntimes.com"
SERVER_PORT 
"443"
SERVER_PROTOCOL 
"HTTP/1.1"
SERVER_SIGNATURE 
"<address>Apache Server at rct.dev.bbntimes.com Port 443</address>\n"
SERVER_SOFTWARE 
"Apache"
SSL_TLS_SNI 
"rct.dev.bbntimes.com"
SYMFONY_DOTENV_VARS 
"APP_ENV,APP_SECRET,DATABASE_URL,MARIADB_PASSWORD,CORS_ALLOW_ORIGIN,MAILER_DSN,GOOGLE_RECAPTCHA_SECRET_KEY,GOOGLE_RECAPTCHA_SITE_KEY"
UNIQUE_ID 
"aFT4ryKR-3etdTex4HmOxgAAAME"

Sub Requests 6

CookieController :: renderAnalysis (token = 3eba08)

Key Value
_controller 
"App\Controller\CookieController::renderAnalysis"
_format 
"html"
_locale 
"en"
_stopwatch_token 
"6a3a96"

AppController :: renderHeader (token = 6e355a)

Key Value
_controller 
"App\Controller\AppController::renderHeader"
_format 
"html"
_locale 
"en"
_stopwatch_token 
"2feeaa"
slug 
"home"

ArticleController :: trendingArticle (token = 9f1c73)

Key Value
_controller 
"App\Controller\ArticleController::trendingArticle"
_format 
"html"
_locale 
"en"
_stopwatch_token 
"52cc35"
category 
"Technology"

ArticleController :: relatedArticles (token = 3e39ab)

Key Value
_controller 
"App\Controller\ArticleController::relatedArticles"
_format 
"html"
_locale 
"en"
_stopwatch_token 
"34e2a4"
current_article 
App\Entity\Article {#1094
  -id: 15613
  -title: "How to Win the Next Generation of Air Travelers Through Personalized Offers"
  -slug: "how-to-win-the-next-generation-of-air-travelers-through-personalized-offers"
  -introtext: "<p class="text-muted">In order to win the loyalty of the next generation of air travelers and stay ahead in the game, airlines must focus on offering personalized services.</p>\r\n"
  -content: """
    \r\n
    <p>Today’s travelers, especially the younger demographic - <a href="companies/a-strategy-to-recruit-generation-z" target="_blank" rel="noopener">Gen Z </a>and millennials, have&nbsp;<a href="https://aerospace.honeywell.com/us/en/about-us/blogs/three-ways-passenger-expectations-are-changing-the-experience" target="_blank" rel="noopener">different expectations</a>, and rightly so. They are not content with the basic amenities or how air travel has been traditionally. They want more - personalized experiences, offers, luxuries and rewards.</p>\r\n
    <p>One way to win the next generation of travelers is by providing personalized offers to airline travelers. Personalized offers are the most effective way to engage customers and ensure they return for more. But how can businesses ensure that their offers are tailored to ensure success? Here are a few tips:</p>\r\n
    <h2>1. Know What Customers Want&nbsp;<strong>by Using Data Analytics</strong></h2>\r\n
    <p><img src="/images/articles/global-economy/British_Airways_and_Easy_Jet_Cancel_Flights_Due_to_High_Levels_of_Staff_Absences.jpg" alt="British Airways and Easy Jet Cancel Flights Due to High Levels of Staff Absences" width="600" height="400" /></p>\r\n
    <p>To engage the next generation effectively, it's crucial to understand their characteristics and preferences. This tech-savvy cohort values digital engagement and expects seamless travel experiences. Airlines can stay ahead of the curve by adapting to their shifting motivations and expectations.</p>\r\n
    <p>For example, when purchasing plane tickets, customers prioritize comfort, affordability and convenience. They also desire doing it themselves from the comfort of their homes. Thus, airlines must offer the systems, procedures and services necessary for a seamless ticket booking experience. With only a few clicks, customers should be able to complete all transactions, including booking, check-in, boarding and payment.</p>\r\n
    <p>Airlines should harness the power of data analytics to gain insights into passenger behavior, preferences, and booking history. By tracking online interactions, search patterns, and purchase habits, carriers can create comprehensive traveler profiles. This data can be used to offer personalized suggestions, such as destination recommendations, seat preferences, and meal choices.</p>\r\n
    <h2>2.&nbsp;<strong>Enhance the Booking Process</strong></h2>\r\n
    <p>Streamlining the booking process is crucial. Airlines should develop a system that remembers traveler preferences, such as seating, meal choices, and travel class, reducing the time and effort required to book a flight. An efficient, user-friendly booking platform enhances the overall experience.</p>\r\n
    <h2>3. Implement Effective Personalization Strategies</h2>\r\n
    <p>Big data,&nbsp;<a href="environment/artificial-intelligence-is-transforming-the-aviation-industry" target="_blank" rel="noopener">artificial intelligence</a>&nbsp;and machine learning enable airlines to deliver targeted marketing campaigns and promotions. By integrating personalization across various touchpoints, such as providing personalized offers to airline travelers, airlines can create seamless experiences that anticipate and fulfill traveler needs.</p>\r\n
    <p>For example, airlines can create individualized offers and discounts based on an individual's past purchases and behaviors. Suppose a traveler has previously taken a flight to the same destination but did not take advantage of certain services or amenities. In that case, airlines can send them exclusive offers for those services or amenities when they book their next flight. This helps to drive repeat business and encourages customers to take advantage of the full range of available services.</p>\r\n
    <h2>4. Engage with Customers to Provide Personalized Offers to Airline Travellers</h2>\r\n
    <p>Lastly, airlines should look for ways to engage with customers and provide a personalized experience before and during their journey. Airlines can create communities or forums. Here, travelers can discuss their experiences or share tips with other passengers. They can also reach out to customers before their flight to ask about their preferences. Additionally, airlines can provide targeted discounts,&nbsp;<a href="https://passkit.com/blog/airline-loyalty-programs/" target="_blank" rel="noopener">loyalty programs</a>&nbsp;and personalized offers to airline travelers based on the traveler’s destination or flight time.</p>\r\n
    <h2>5. Leverage&nbsp;AI Chatbots and Virtual Assistants</h2>\r\n
    <p>Implementing AI-driven chatbots can enhance the passenger experience. These bots can handle routine queries, assist with booking changes, and provide personalized recommendations based on traveler history and preferences. They offer 24/7 support and can significantly reduce response times.</p>\r\n
    <h2>6. Provide&nbsp;<strong>Personalized In-Flight Entertainment</strong>&nbsp;</h2>\r\n
    <p>Airlines can use passenger data to offer personalized in-flight entertainment options. Travelers can be presented with a list of movies, shows, or music that align with their previous selections or interests. This tailored approach makes the journey more enjoyable.</p>\r\n
    <h2>7. Gather&nbsp;Continuous Feedback</h2>\r\n
    <p><img src="/images/articles/global-economy/Private_Charter_Flights.jpeg" alt="Private Charter Flights" width="600" height="399" /></p>\r\n
    <p>Airlines should actively seek feedback from passengers and use it to refine and enhance their personalized offerings continually. Regular surveys, social media monitoring, and engagement with travelers can provide valuable insights into what works and what needs improvement.</p>\r\n
    <p><a href="companies/digitizing-the-customer-experience-a-playbook-for-airline-companies" target="_blank" rel="noopener">Airline companies </a>need to deliver personalized offers to airline travelers that meet the demands of the next generation of travelers to stay ahead of the competition. Using the above-mentioned methods, airlines can provide travelers with an unforgettable experience. This will ensure that customers not only keep coming back but also result in them recommending the airline to their friends and family. Isn't that what every business wants?</p>
    """
  -user: Proxies\__CG__\App\Entity\User {#1092 …}
  -createdAt: DateTime @1713996000 {#1145
    date: 2024-04-24 22:00:00.0 UTC (+00:00)
  }
  -updatedAt: DateTime @1713996489 {#1150
    date: 2024-04-24 22:08:09.0 UTC (+00:00)
  }
  -deletedAt: null
  -category: App\Entity\Category {#445 …}
  -status: "published"
  -imageCard: Proxies\__CG__\App\Entity\File {#1184 …}
  -ImageHeader: Proxies\__CG__\App\Entity\File {#1184 …}
  -featured: false
  -mainView: false
  -clicks: 3301
  -comments: Doctrine\ORM\PersistentCollection {#1125 …}
  -reviewed_at: DateTime @1713996000 {#1148
    date: 2024-04-24 22:00:00.0 UTC (+00:00)
  }
  -metakey: "How to Win the Next Generation of Air Travelers Through Personalized Offers"
  -metadesc: "In order to win the loyalty of the next generation of air travelers and stay ahead in the game, airlines must focus on offering tailored and personalized services."
  -robots: null
  -publishedAt: DateTime @1713996000 {#1147
    date: 2024-04-24 22:00:00.0 UTC (+00:00)
  }
  -canonical: null
  -superTag: null
}

AppController :: renderFooter (token = 7fcc4f)

Key Value
_controller 
"App\Controller\AppController::renderFooter"
_format 
"html"
_locale 
"en"
_stopwatch_token 
"758720"

CookieController :: renderCookie (token = 7215dd)

Key Value
_controller 
"App\Controller\CookieController::renderCookie"
_format 
"html"
_locale 
"en"
_stopwatch_token 
"e09089"