GET https://rct.dev.bbntimes.com/companies/why-businesses-should-understand-natural-language-processing-in-chatbots

Response
200 OK
IP
216.73.216.240
Profiled on
Token
48676c

ArticleController :: show

Request

GET Parameters

None

POST Parameters

None

Uploaded Files

None

Request Attributes

Key Value
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"_security_main"
_stopwatch_token 
"4dc5a8"
category 
"companies"
slug 
"why-businesses-should-understand-natural-language-processing-in-chatbots"

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Header Value
accept 
"*/*"
accept-encoding 
"gzip, br, zstd, deflate"
connection 
"close"
cookie 
"PHPSESSID=b9u93pc9ns0uckk77lkmkjvh6a"
host 
"rct.dev.bbntimes.com"
user-agent 
"Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)"
x-php-ob-level 
"1"

Request Content

Request content not available (it was retrieved as a resource).

Response

Response Headers

Header Value
cache-control 
"no-cache, private"
content-type 
"text/html; charset=UTF-8"
date 
"Sat, 21 Jun 2025 17:53:11 GMT"
link 
"</build/runtime.js>; rel="preload"; as="script",</build/644.js>; rel="preload"; as="script",</build/502.js>; rel="preload"; as="script",</build/app.js>; rel="preload"; as="script",</build/view-more.js>; rel="preload"; as="script",</build/term-condition.js>; rel="preload"; as="script",</build/contact.js>; rel="preload"; as="script",</build/scroll-infinite-article.js>; rel="preload"; as="script",</build/app.css>; rel="preload"; as="style",</build/cookie-style.css>; rel="preload"; as="style",</build/term-condition-css.css>; rel="preload"; as="style",</build/contact-css.css>; rel="preload"; as="style",</build/comment-css.css>; rel="preload"; as="style""
x-debug-token 
"48676c"

Cookies

Request Cookies

Key Value
PHPSESSID 
"b9u93pc9ns0uckk77lkmkjvh6a"

Response Cookies

No response cookies

Session 6

Session Metadata

Key Value
Created 
"Sat, 21 Jun 25 17:53:03 +0000"
Last used 
"Sat, 21 Jun 25 17:53:10 +0000"
Lifetime 
0

Session Attributes

Attribute Value
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Session Usage

6 Usages
Stateless check enabled
Usage
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Symfony\Component\Security\Csrf\TokenStorage\SessionTokenStorage:79
Show trace 
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Symfony\Component\Security\Csrf\TokenStorage\SessionTokenStorage:52
Show trace 
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Symfony\Component\Security\Csrf\TokenStorage\SessionTokenStorage:56
Show trace 
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    "function" => "run"
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Symfony\Component\Security\Core\Authentication\Token\Storage\UsageTrackingTokenStorage:41
Show trace 
[
  [
    "file" => "/var/www/vhosts/dev.bbntimes.com/rct.dev.bbntimes.com/vendor/symfony/security-core/Authentication/Token/Storage/UsageTrackingTokenStorage.php"
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    "function" => "getMetadataBag"
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]
Symfony\Component\Security\Http\Firewall\ContextListener:171
Show trace 
[
  [
    "file" => "/var/www/vhosts/dev.bbntimes.com/rct.dev.bbntimes.com/vendor/symfony/security-http/Firewall/ContextListener.php"
    "line" => 171
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Flashes

Flashes

No flash messages were created.

Server Parameters

Server Parameters

Defined in .env

Key Value
APP_ENV 
"dev"
APP_SECRET 
"0a988e63f011514eaabfc650b599af4d"
CORS_ALLOW_ORIGIN 
"*"
DATABASE_URL 
"mysql://bbndb_rctuser:33F5W25z40or0f7@localhost:3306/rct_bbntimes"
GOOGLE_RECAPTCHA_SECRET_KEY 
"6LdV5fgpAAAAANxzTG8ZMfIjil1wu-1vrQvnUt-x"
GOOGLE_RECAPTCHA_SITE_KEY 
"6LdV5fgpAAAAAENKcn73MJAhQrbtQeqgyC4wDLMP"
MAILER_DSN 
"smtp://no-reply%40rct.dev.bbntimes.com:Bl6%26gLD48%26Of919@rct.dev.bbntimes.com:465"
MARIADB_PASSWORD 
"i!87pK&!85ezc8"

Defined as regular env variables

Key Value
APP_DEBUG 
"1"
BASE 
"/public"
CONTEXT_DOCUMENT_ROOT 
"/var/www/vhosts/dev.bbntimes.com/rct.dev.bbntimes.com"
CONTEXT_PREFIX 
""
DOCUMENT_ROOT 
"/var/www/vhosts/dev.bbntimes.com/rct.dev.bbntimes.com"
FCGI_ROLE 
"RESPONDER"
GATEWAY_INTERFACE 
"CGI/1.1"
HTTPS 
"on"
HTTP_ACCEPT 
"*/*"
HTTP_ACCEPT_ENCODING 
"gzip, br, zstd, deflate"
HTTP_CONNECTION 
"close"
HTTP_COOKIE 
"PHPSESSID=b9u93pc9ns0uckk77lkmkjvh6a"
HTTP_HOST 
"rct.dev.bbntimes.com"
HTTP_USER_AGENT 
"Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)"
PASSENGER_COMPILE_NATIVE_SUPPORT_BINARY 
"0"
PASSENGER_DOWNLOAD_NATIVE_SUPPORT_BINARY 
"0"
PATH 
"/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/snap/bin"
PHP_SELF 
"/public/index.php"
PP_CUSTOM_PHP_CGI_INDEX 
"plesk-php81-fastcgi"
PP_CUSTOM_PHP_INI 
"/var/www/vhosts/system/rct.dev.bbntimes.com/etc/php.ini"
QUERY_STRING 
""
REDIRECT_BASE 
"/public"
REDIRECT_HTTPS 
"on"
REDIRECT_PASSENGER_COMPILE_NATIVE_SUPPORT_BINARY 
"0"
REDIRECT_PASSENGER_DOWNLOAD_NATIVE_SUPPORT_BINARY 
"0"
REDIRECT_REDIRECT_HTTPS 
"on"
REDIRECT_REDIRECT_PASSENGER_COMPILE_NATIVE_SUPPORT_BINARY 
"0"
REDIRECT_REDIRECT_PASSENGER_DOWNLOAD_NATIVE_SUPPORT_BINARY 
"0"
REDIRECT_REDIRECT_SCRIPT_URI 
"https://rct.dev.bbntimes.com/companies/why-businesses-should-understand-natural-language-processing-in-chatbots"
REDIRECT_REDIRECT_SCRIPT_URL 
"/companies/why-businesses-should-understand-natural-language-processing-in-chatbots"
REDIRECT_REDIRECT_SSL_TLS_SNI 
"rct.dev.bbntimes.com"
REDIRECT_REDIRECT_STATUS 
"200"
REDIRECT_REDIRECT_UNIQUE_ID 
"aFbxhVDGsIl0EBapMk9ACQAAAMQ"
REDIRECT_SCRIPT_URI 
"https://rct.dev.bbntimes.com/companies/why-businesses-should-understand-natural-language-processing-in-chatbots"
REDIRECT_SCRIPT_URL 
"/companies/why-businesses-should-understand-natural-language-processing-in-chatbots"
REDIRECT_SSL_TLS_SNI 
"rct.dev.bbntimes.com"
REDIRECT_STATUS 
"200"
REDIRECT_UNIQUE_ID 
"aFbxhVDGsIl0EBapMk9ACQAAAMQ"
REDIRECT_URL 
"/public/companies/why-businesses-should-understand-natural-language-processing-in-chatbots"
REMOTE_ADDR 
"216.73.216.240"
REMOTE_PORT 
"12474"
REQUEST_METHOD 
"GET"
REQUEST_SCHEME 
"https"
REQUEST_TIME 
1750528389
REQUEST_TIME_FLOAT 
1750528389.625
REQUEST_URI 
"/companies/why-businesses-should-understand-natural-language-processing-in-chatbots"
SCRIPT_FILENAME 
"/var/www/vhosts/dev.bbntimes.com/rct.dev.bbntimes.com/public/index.php"
SCRIPT_NAME 
"/public/index.php"
SCRIPT_URI 
"https://rct.dev.bbntimes.com/companies/why-businesses-should-understand-natural-language-processing-in-chatbots"
SCRIPT_URL 
"/companies/why-businesses-should-understand-natural-language-processing-in-chatbots"
SERVER_ADDR 
"5.196.1.209"
SERVER_ADMIN 
"[no address given]"
SERVER_NAME 
"rct.dev.bbntimes.com"
SERVER_PORT 
"443"
SERVER_PROTOCOL 
"HTTP/1.1"
SERVER_SIGNATURE 
"<address>Apache Server at rct.dev.bbntimes.com Port 443</address>\n"
SERVER_SOFTWARE 
"Apache"
SSL_TLS_SNI 
"rct.dev.bbntimes.com"
SYMFONY_DOTENV_VARS 
"APP_ENV,APP_SECRET,DATABASE_URL,MARIADB_PASSWORD,CORS_ALLOW_ORIGIN,MAILER_DSN,GOOGLE_RECAPTCHA_SECRET_KEY,GOOGLE_RECAPTCHA_SITE_KEY"
UNIQUE_ID 
"aFbxhVDGsIl0EBapMk9ACQAAAMQ"

Sub Requests 6

CookieController :: renderAnalysis (token = 815054)

Key Value
_controller 
"App\Controller\CookieController::renderAnalysis"
_format 
"html"
_locale 
"en"
_stopwatch_token 
"89bbd8"

AppController :: renderHeader (token = 1475c6)

Key Value
_controller 
"App\Controller\AppController::renderHeader"
_format 
"html"
_locale 
"en"
_stopwatch_token 
"460851"
slug 
"home"

ArticleController :: trendingArticle (token = 6acb33)

Key Value
_controller 
"App\Controller\ArticleController::trendingArticle"
_format 
"html"
_locale 
"en"
_stopwatch_token 
"91c2b8"
category 
"Companies"

ArticleController :: relatedArticles (token = aa76d1)

Key Value
_controller 
"App\Controller\ArticleController::relatedArticles"
_format 
"html"
_locale 
"en"
_stopwatch_token 
"c2a20f"
current_article 
App\Entity\Article {#1094
  -id: 7298
  -title: "Why Businesses Should Understand Natural Language Processing in Chatbots?"
  -slug: "why-businesses-should-understand-natural-language-processing-in-chatbots"
  -introtext: "<p><span style="color: #000000;">Natural Language Processing (NLP)&nbsp;is what allows&nbsp;chatbots&nbsp;to understand our messages and respond to them accordingly.</span></p>\r\n"
  -content: """
    \r\n
    <p><span style="color: #000000;">Businesses should know more about NLP in chatbots as it can determine users’ intent, gauge their sentiments, and also understand their behaviour.</span></p>\r\n
    <p><span style="color: #000000;">Chatbots have become highly imperative for businesses to gain recognition in today’s competitive market. Brands are able to connect with their clients and interact with them in a personal way via chatbots. With the potential of chatbots to provide customer service like never before, brands are able to increase sales. As a result, chatbots can provide opportunities to improve brand engagement, help enterprises achieve business growth and make financial gains. Not only businesses but also customers are loving this technology. The hassles of waiting for long hours to get in touch with customer care executives get eliminated. Besides, chatbots can provide answers to customers even during non-operational hours. Due to chatbot’s prompt replies and 24*7 availability,</span>&nbsp;<a href="https://www.salesforce.com/blog/2018/01/why-consumers-prefer-chatbots.html" target="_blank" rel="nofollow noopener">69 percent of customers today prefer conversing with chatbots</a>&nbsp;<span style="color: #000000;">rather than humans. And therefore, chatbots have become a must-have for businesses to survive. Recognizing the importance of these conversational agents, companies are increasingly adopting chatbots to develop unique&nbsp;</span><a href="https://www.allerin.com/blog/you-will-definitely-love-these-3-use-cases-of-chatbots" target="_blank" rel="nofollow noopener">chatbot uses cases</a>. <span style="color: #000000;">No wonde</span>r&nbsp;<a href="https://markets.businessinsider.com/news/stocks/chatbot-market-size-to-reach-1-25-billion-by-2025-cagr-24-3-grand-view-research-inc-1002381903" target="_blank" rel="nofollow noopener">the global chatbot market is expected to reach 1.25 billion dollars by 2025</a>. <span style="color: #000000;">And we can’t help highlight the importance of NLP here. Initially, when chatbots were new, they failed to lead conversations. Today, chatbots have evolved to become sophisticated models. However, chatbots sometimes still lack the comprehension of user intent and language. They must, therefore, be trained well to understand the context, user intent, and sarcasm in human language.</span></p>\r\n
    <h2>Understanding NLP in Chatbots</h2>\r\n
    <div class="slate-resizable-image-embed slate-image-embed__resize-full-width"><img src="https://media-exp1.licdn.com/dms/image/C4E12AQGaHAy9j7CbDQ/article-inline_image-shrink_1000_1488/0?e=1609977600&amp;v=beta&amp;t=VBAz_P3Z1K5igypbvRJqC8OT1bsAS7LCLhoSDnjNAoc" alt="NLP Chatbots" data-media-urn data-li-src="https://media-exp1.licdn.com/dms/image/C4E12AQGaHAy9j7CbDQ/article-inline_image-shrink_1000_1488/0?e=1609977600&amp;v=beta&amp;t=VBAz_P3Z1K5igypbvRJqC8OT1bsAS7LCLhoSDnjNAoc" /></div>\r\n
    <p><br />NLP or natural language processing is basically a branch of artificial intelligence (AI) that allows computer programs to comprehend the natural speech of a human. NLP seamlessly bridges the communication gap between complex human language and coded machines. NLP helps businesses offer a compelling experience to customers. In the context of bots, NLP can be used to know what the user is actually trying to tell or ask. This way, brands can engage with their customers in a personal, more empathetic manner, which can ultimately make them stand unique among their competitors.</p>\r\n
    <h2>Explaining the Importance of NLP in chatbots</h2>\r\n
    <p>Interacting with a chatbot that only uses a professional tone is just so boring. Chatbots should actually converse like humans. That means they should crack jokes, use emojis frequently, and sometimes make typing errors, just like us. Imagine how interesting and informative the chat would be then! Businesses should prepare chatbots to switch their tones, from professional to casual, to keep clients engaged and interested.</p>\r\n
    <p>However, to conduct such human-like conversations, chatbots should have context-awareness capability. And for that capability, training chatbots with NLP is essential. With NLP, chatbots can easily understand the complex human language. Every person owns a different style while expressing themselves. With NLP, chatbots can quickly grasp a person’s personality and respond accordingly. Besides, chatbots can understand sarcasm, humour, and other conversational tones better with NLP. Honestly, NLP gives chatbot a personality of their own.</p>\r\n
    <p>With computational linguistics, context extraction, content summarisation, and sentiment analysis, NLP will help chatbots interpret the raw text, process it, and deliver enriched information to users.&nbsp;</p>
    """
  -user: Proxies\__CG__\App\Entity\User {#1092 …}
  -createdAt: DateTime @1604404755 {#1145
    date: 2020-11-03 11:59:15.0 UTC (+00:00)
  }
  -updatedAt: DateTime @1604405268 {#1150
    date: 2020-11-03 12:07:48.0 UTC (+00:00)
  }
  -deletedAt: null
  -category: App\Entity\Category {#445 …}
  -status: "published"
  -imageCard: Proxies\__CG__\App\Entity\File {#1184 …}
  -ImageHeader: Proxies\__CG__\App\Entity\File {#1184 …}
  -featured: false
  -mainView: false
  -clicks: 4564
  -comments: Doctrine\ORM\PersistentCollection {#1125 …}
  -reviewed_at: DateTime @1604404755 {#1148
    date: 2020-11-03 11:59:15.0 UTC (+00:00)
  }
  -metakey: "Why Businesses Should Understand Natural Language Processing in Chatbots?"
  -metadesc: "Natural Language Processing (NLP)\u{A0}is what allows\u{A0}chatbots\u{A0}to understand our messages and respond to them accordingly."
  -robots: null
  -publishedAt: DateTime @1604404755 {#1147
    date: 2020-11-03 11:59:15.0 UTC (+00:00)
  }
  -canonical: null
  -superTag: null
}

AppController :: renderFooter (token = 442b04)

Key Value
_controller 
"App\Controller\AppController::renderFooter"
_format 
"html"
_locale 
"en"
_stopwatch_token 
"7d64c5"

CookieController :: renderCookie (token = 32ff9f)

Key Value
_controller 
"App\Controller\CookieController::renderCookie"
_format 
"html"
_locale 
"en"
_stopwatch_token 
"8e743c"