GET https://rct.dev.bbntimes.com/science/are-chatbots-really-more-empathetic-than-doctors

Response
200 OK
IP
18.117.134.53
Profiled on
Token
61e258

ArticleController :: show

Request

GET Parameters

None

POST Parameters

None

Uploaded Files

None

Request Attributes

Key Value
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"*/*"
accept-encoding 
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connection 
"close"
cookie 
"PHPSESSID=vmo4pgo41afmsappmbj2kjn9s6"
host 
"rct.dev.bbntimes.com"
user-agent 
"Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)"
x-php-ob-level 
"1"

Request Content

Request content not available (it was retrieved as a resource).

Response

Response Headers

Header Value
cache-control 
"no-cache, private"
content-type 
"text/html; charset=UTF-8"
date 
"Sat, 22 Feb 2025 13:22:16 GMT"
link 
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x-debug-token 
"61e258"

Cookies

Request Cookies

Key Value
PHPSESSID 
"vmo4pgo41afmsappmbj2kjn9s6"

Response Cookies

No response cookies

Session 6

Session Metadata

Key Value
Created 
"Sat, 22 Feb 25 13:21:56 +0000"
Last used 
"Sat, 22 Feb 25 13:22:15 +0000"
Lifetime 
0

Session Attributes

Attribute Value
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Session Usage

6 Usages
Stateless check enabled
Usage
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Symfony\Component\Security\Csrf\TokenStorage\SessionTokenStorage:79
Show trace 
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Symfony\Component\Security\Csrf\TokenStorage\SessionTokenStorage:52
Show trace 
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Show trace 
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    "function" => "show"
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    "type" => "->"
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    "function" => "handleRaw"
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    "line" => 197
    "function" => "handle"
    "class" => "Symfony\Component\HttpKernel\HttpKernel"
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    "function" => "handle"
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  [
    "file" => "/var/www/vhosts/dev.bbntimes.com/rct.dev.bbntimes.com/vendor/autoload_runtime.php"
    "line" => 29
    "function" => "run"
    "class" => "Symfony\Component\Runtime\Runner\Symfony\HttpKernelRunner"
    "type" => "->"
  ]
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    "args" => [
      "/var/www/vhosts/dev.bbntimes.com/rct.dev.bbntimes.com/vendor/autoload_runtime.php"
    ]
    "function" => "require_once"
  ]
]
Symfony\Component\Security\Core\Authentication\Token\Storage\UsageTrackingTokenStorage:41
Show trace 
[
  [
    "file" => "/var/www/vhosts/dev.bbntimes.com/rct.dev.bbntimes.com/vendor/symfony/security-core/Authentication/Token/Storage/UsageTrackingTokenStorage.php"
    "line" => 41
    "function" => "getMetadataBag"
    "class" => "Symfony\Component\HttpFoundation\Session\Session"
    "type" => "->"
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    "file" => "/var/www/vhosts/dev.bbntimes.com/rct.dev.bbntimes.com/vendor/symfony/twig-bridge/AppVariable.php"
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    "function" => "render"
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    "line" => 453
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    "function" => "doRender"
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  [
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    "function" => "show"
    "class" => "App\Controller\ArticleController"
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    "function" => "handleRaw"
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    "type" => "->"
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  [
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    "function" => "handle"
    "class" => "Symfony\Component\HttpKernel\HttpKernel"
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  [
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    "function" => "handle"
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    "function" => "run"
    "class" => "Symfony\Component\Runtime\Runner\Symfony\HttpKernelRunner"
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  [
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    "line" => 5
    "args" => [
      "/var/www/vhosts/dev.bbntimes.com/rct.dev.bbntimes.com/vendor/autoload_runtime.php"
    ]
    "function" => "require_once"
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]
Symfony\Component\Security\Http\Firewall\ContextListener:171
Show trace 
[
  [
    "file" => "/var/www/vhosts/dev.bbntimes.com/rct.dev.bbntimes.com/vendor/symfony/security-http/Firewall/ContextListener.php"
    "line" => 171
    "function" => "remove"
    "class" => "Symfony\Component\HttpFoundation\Session\Session"
    "type" => "->"
  ]
  [
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    "line" => 116
    "function" => "onKernelResponse"
    "class" => "Symfony\Component\Security\Http\Firewall\ContextListener"
    "type" => "->"
  ]
  [
    "file" => "/var/www/vhosts/dev.bbntimes.com/rct.dev.bbntimes.com/vendor/symfony/event-dispatcher/EventDispatcher.php"
    "line" => 220
    "function" => "__invoke"
    "class" => "Symfony\Component\EventDispatcher\Debug\WrappedListener"
    "type" => "->"
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  [
    "file" => "/var/www/vhosts/dev.bbntimes.com/rct.dev.bbntimes.com/vendor/symfony/event-dispatcher/EventDispatcher.php"
    "line" => 56
    "function" => "callListeners"
    "class" => "Symfony\Component\EventDispatcher\EventDispatcher"
    "type" => "->"
  ]
  [
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    "function" => "dispatch"
    "class" => "Symfony\Component\EventDispatcher\EventDispatcher"
    "type" => "->"
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  [
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    "class" => "Symfony\Component\EventDispatcher\Debug\TraceableEventDispatcher"
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  [
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    "line" => 202
    "function" => "filterResponse"
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    "function" => "handleRaw"
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    "function" => "require_once"
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]

Flashes

Flashes

No flash messages were created.

Server Parameters

Server Parameters

Defined in .env

Key Value
APP_ENV 
"dev"
APP_SECRET 
"0a988e63f011514eaabfc650b599af4d"
CORS_ALLOW_ORIGIN 
"*"
DATABASE_URL 
"mysql://bbndb_rctuser:33F5W25z40or0f7@localhost:3306/rct_bbntimes"
GOOGLE_RECAPTCHA_SECRET_KEY 
"6LdV5fgpAAAAANxzTG8ZMfIjil1wu-1vrQvnUt-x"
GOOGLE_RECAPTCHA_SITE_KEY 
"6LdV5fgpAAAAAENKcn73MJAhQrbtQeqgyC4wDLMP"
MAILER_DSN 
"smtp://no-reply%40rct.dev.bbntimes.com:Bl6%26gLD48%26Of919@rct.dev.bbntimes.com:465"
MARIADB_PASSWORD 
"i!87pK&!85ezc8"

Defined as regular env variables

Key Value
APP_DEBUG 
"1"
BASE 
"/public"
CONTEXT_DOCUMENT_ROOT 
"/var/www/vhosts/dev.bbntimes.com/rct.dev.bbntimes.com"
CONTEXT_PREFIX 
""
DOCUMENT_ROOT 
"/var/www/vhosts/dev.bbntimes.com/rct.dev.bbntimes.com"
FCGI_ROLE 
"RESPONDER"
GATEWAY_INTERFACE 
"CGI/1.1"
HTTPS 
"on"
HTTP_ACCEPT 
"*/*"
HTTP_ACCEPT_ENCODING 
"gzip, br, zstd, deflate"
HTTP_CONNECTION 
"close"
HTTP_COOKIE 
"PHPSESSID=vmo4pgo41afmsappmbj2kjn9s6"
HTTP_HOST 
"rct.dev.bbntimes.com"
HTTP_USER_AGENT 
"Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)"
PASSENGER_COMPILE_NATIVE_SUPPORT_BINARY 
"0"
PASSENGER_DOWNLOAD_NATIVE_SUPPORT_BINARY 
"0"
PATH 
"/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/snap/bin"
PHP_SELF 
"/public/index.php"
PP_CUSTOM_PHP_CGI_INDEX 
"plesk-php81-fastcgi"
PP_CUSTOM_PHP_INI 
"/var/www/vhosts/system/rct.dev.bbntimes.com/etc/php.ini"
QUERY_STRING 
""
REDIRECT_BASE 
"/public"
REDIRECT_HTTPS 
"on"
REDIRECT_PASSENGER_COMPILE_NATIVE_SUPPORT_BINARY 
"0"
REDIRECT_PASSENGER_DOWNLOAD_NATIVE_SUPPORT_BINARY 
"0"
REDIRECT_REDIRECT_HTTPS 
"on"
REDIRECT_REDIRECT_PASSENGER_COMPILE_NATIVE_SUPPORT_BINARY 
"0"
REDIRECT_REDIRECT_PASSENGER_DOWNLOAD_NATIVE_SUPPORT_BINARY 
"0"
REDIRECT_REDIRECT_SCRIPT_URI 
"https://rct.dev.bbntimes.com/science/are-chatbots-really-more-empathetic-than-doctors"
REDIRECT_REDIRECT_SCRIPT_URL 
"/science/are-chatbots-really-more-empathetic-than-doctors"
REDIRECT_REDIRECT_SSL_TLS_SNI 
"rct.dev.bbntimes.com"
REDIRECT_REDIRECT_STATUS 
"200"
REDIRECT_REDIRECT_UNIQUE_ID 
"Z7nPiLiBoyj8JZ8-HGyAYQAAABY"
REDIRECT_SCRIPT_URI 
"https://rct.dev.bbntimes.com/science/are-chatbots-really-more-empathetic-than-doctors"
REDIRECT_SCRIPT_URL 
"/science/are-chatbots-really-more-empathetic-than-doctors"
REDIRECT_SSL_TLS_SNI 
"rct.dev.bbntimes.com"
REDIRECT_STATUS 
"200"
REDIRECT_UNIQUE_ID 
"Z7nPiLiBoyj8JZ8-HGyAYQAAABY"
REDIRECT_URL 
"/public/science/are-chatbots-really-more-empathetic-than-doctors"
REMOTE_ADDR 
"18.117.134.53"
REMOTE_PORT 
"31306"
REQUEST_METHOD 
"GET"
REQUEST_SCHEME 
"https"
REQUEST_TIME 
1740230536
REQUEST_TIME_FLOAT 
1740230536.2617
REQUEST_URI 
"/science/are-chatbots-really-more-empathetic-than-doctors"
SCRIPT_FILENAME 
"/var/www/vhosts/dev.bbntimes.com/rct.dev.bbntimes.com/public/index.php"
SCRIPT_NAME 
"/public/index.php"
SCRIPT_URI 
"https://rct.dev.bbntimes.com/science/are-chatbots-really-more-empathetic-than-doctors"
SCRIPT_URL 
"/science/are-chatbots-really-more-empathetic-than-doctors"
SERVER_ADDR 
"5.196.1.209"
SERVER_ADMIN 
"[no address given]"
SERVER_NAME 
"rct.dev.bbntimes.com"
SERVER_PORT 
"443"
SERVER_PROTOCOL 
"HTTP/1.1"
SERVER_SIGNATURE 
"<address>Apache Server at rct.dev.bbntimes.com Port 443</address>\n"
SERVER_SOFTWARE 
"Apache"
SSL_TLS_SNI 
"rct.dev.bbntimes.com"
SYMFONY_DOTENV_VARS 
"APP_ENV,APP_SECRET,DATABASE_URL,MARIADB_PASSWORD,CORS_ALLOW_ORIGIN,MAILER_DSN,GOOGLE_RECAPTCHA_SECRET_KEY,GOOGLE_RECAPTCHA_SITE_KEY"
UNIQUE_ID 
"Z7nPiLiBoyj8JZ8-HGyAYQAAABY"

Sub Requests 6

CookieController :: renderAnalysis (token = b8bd75)

Key Value
_controller 
"App\Controller\CookieController::renderAnalysis"
_format 
"html"
_locale 
"en"
_stopwatch_token 
"34d20d"

AppController :: renderHeader (token = b849aa)

Key Value
_controller 
"App\Controller\AppController::renderHeader"
_format 
"html"
_locale 
"en"
_stopwatch_token 
"7e5000"
slug 
"home"

ArticleController :: trendingArticle (token = bdcad6)

Key Value
_controller 
"App\Controller\ArticleController::trendingArticle"
_format 
"html"
_locale 
"en"
_stopwatch_token 
"5d00d8"
category 
"Science"

ArticleController :: relatedArticles (token = 226e8a)

Key Value
_controller 
"App\Controller\ArticleController::relatedArticles"
_format 
"html"
_locale 
"en"
_stopwatch_token 
"56e1c4"
current_article 
App\Entity\Article {#1094
  -id: 14409
  -title: "Are Chatbots Really More Empathetic Than Doctors?"
  -slug: "are-chatbots-really-more-empathetic-than-doctors"
  -introtext: "<p id="ce5a" class="pw-post-body-paragraph lr ls fr lt b gp lu lv lw gs lx ly lz ma mb mc md me mf mg mh mi mj mk ml mm eo bj" data-selectable-paragraph><em class="mn">A recent study compared the responses of physicians and an artificial intelligence chatbot, ChatGPT, on a public social media forum. </em></p>\r\n"
  -content: """
    \r\n
    <p id="ce5a" class="pw-post-body-paragraph lr ls fr lt b gp lu lv lw gs lx ly lz ma mb mc md me mf mg mh mi mj mk ml mm eo bj" data-selectable-paragraph><em class="mn">The study found that the chatbot’s responses were preferred over physicians’ responses and were rated significantly higher for both quality and empathy. However, it is important to note that the chatbot’s responses are designed to be “chatty,” and its almost instantaneous generation of information can place the physician at a significant functional disadvantage in the real world. Additionally, while the chatbot’s responses may be perceived as empathetic, they may not be clinically relevant or actionable. The study’s findings suggest that AI has enormous potential to improve patient outcomes and enhance the patient experience, but further research is needed to explore the limitations and strengths of both physicians and AI chatbots in healthcare.</em></p>\r\n
    <p id="5775" class="pw-post-body-paragraph lr ls fr lt b gp lu lv lw gs lx ly lz ma mb mc md me mf mg mh mi mj mk ml mm eo bj" data-selectable-paragraph>The recent&nbsp;<a class="af mo" href="https://jamanetwork.com/journals/jamainternalmedicine/fullarticle/2804309" target="_blank" rel="noopener ugc nofollow">study</a>&nbsp;comparing the responses of physicians to those of an artificial intelligence chatbot, ChatGPT, on a public social media forum, raises interesting questions about the use of technology in healthcare. The study found that the chatbot’s responses were preferred over physicians’ responses and were rated significantly higher for both quality and empathy.</p>\r\n
    <p id="50f6" class="pw-post-body-paragraph lr ls fr lt b gp lu lv lw gs lx ly lz ma mb mc md me mf mg mh mi mj mk ml mm eo bj" data-selectable-paragraph>Let’s take a look at how this might play out in the real world.</p>\r\n
    <p id="8eca" class="pw-post-body-paragraph lr ls fr lt b gp lu lv lw gs lx ly lz ma mb mc md me mf mg mh mi mj mk ml mm eo bj" data-selectable-paragraph>While this is an interesting finding, it is important to note that the responses generated by the chatbot are designed to be “chatty” and the almost ‘instantaneous” AI generation of information can place the physician at a significant functional disadvantage—at least a perceptual one.</p>\r\n
    <p id="21c7" class="pw-post-body-paragraph lr ls fr lt b gp lu lv lw gs lx ly lz ma mb mc md me mf mg mh mi mj mk ml mm eo bj" data-selectable-paragraph>Physicians are hardwired to provide factual information, often within specific clinical and legal demands. They are pressed for time and need to prioritize information that is clinically relevant and actionable. In contrast, the chatbot’s responses are designed to mimic natural language and appear more conversational. This could be perceived as empathetic, but it may not be clinically relevant or actionable.</p>\r\n
    <p id="4b1d" class="pw-post-body-paragraph lr ls fr lt b gp lu lv lw gs lx ly lz ma mb mc md me mf mg mh mi mj mk ml mm eo bj" data-selectable-paragraph>Another factor that could be contributing to the utility to the chatbot’s responses is the speed of GPT’s creation. The chatbot can generate a relatively well-informed clinical reply in long form almost instantly, while a similar response from a physician in terms of length and depth would be impractical, if not impossible, from both a time and financial perspective. Physicians are typically pressed for time and must balance the need to provide quality care with the realities of a busy schedule. Chatbots, on the other hand, can be programmed to access a vast amount of medical knowledge, and their responses can be generated in real-time, making them a valuable resource for patients seeking quick, but and robust answers to their health questions.</p>\r\n
    <p id="b517" class="pw-post-body-paragraph lr ls fr lt b gp lu lv lw gs lx ly lz ma mb mc md me mf mg mh mi mj mk ml mm eo bj" data-selectable-paragraph>Nevertheless, the study’s observations, whether valid or a bit contrived, provide an eye-opening moment for clinicians, patients, and all those who have been touched by the power of GPT. The use of artificial intelligence in healthcare has enormous potential to improve patient outcomes, reduce clinician burnout, and enhance the patient experience. However, it is important to use these tools appropriately and ensure that they&nbsp;<em class="mn">complement</em>&nbsp;the expertise of clinicians. Let’s keep the word ‘replace’ out of the discussion for now, but the potentiality certainly looms on the horizon for many parts, if not all of a clinical dialogue.</p>\r\n
    <div class="fc fd fe ff bg fg" tabindex="0" role="button">\r\n
    <div class="et eu ev"><picture><img style="display: block; margin-left: auto; margin-right: auto;" src="/images/Distribution_of_Average_Quality_Empathy_Ratings.jpeg" alt="Distribution_of_Average_Quality_Empathy_Ratings.jpeg" width="760" height="523" /></picture></div>\r\n
    </div>\r\n
    <p style="text-align: center;"><em>JAMA Internal Medicine, April 2023.</em></p>\r\n
    <p id="33c1" class="pw-post-body-paragraph lr ls fr lt b gp lu lv lw gs lx ly lz ma mb mc md me mf mg mh mi mj mk ml mm eo bj" data-selectable-paragraph>The JAMA study comparing <a href="https://thehill.com/policy/technology/3982046-ai-chatbot-outperforms-human-doctors-in-responding-to-patient-questions/" target="_blank" rel="noopener">physician and artificial intelligence chatbot responses</a> to patient questions is an interesting first step in exploring the role of AI in healthcare. While the study’s findings suggest that chatbots can generate high-quality and empathetic responses, it is important to consider the limitations of the study and the unique strengths and limitations of both physicians and AI chatbots. The observations from this study are just the beginning, and further research is needed to explore the potential of <a href="science/can-artificial-intelligence-save-the-healthcare-sector" target="_blank" rel="noopener">AI in healthcare</a>.</p>
    """
  -user: Proxies\__CG__\App\Entity\User {#1092 …}
  -createdAt: DateTime @1690365600 {#1145
    date: 2023-07-26 10:00:00.0 UTC (+00:00)
  }
  -updatedAt: DateTime @1690366267 {#1150
    date: 2023-07-26 10:11:07.0 UTC (+00:00)
  }
  -deletedAt: null
  -category: App\Entity\Category {#445 …}
  -status: "published"
  -imageCard: Proxies\__CG__\App\Entity\File {#1184 …}
  -ImageHeader: Proxies\__CG__\App\Entity\File {#1184 …}
  -featured: false
  -mainView: false
  -clicks: 3348
  -comments: Doctrine\ORM\PersistentCollection {#1125 …}
  -reviewed_at: DateTime @1690365600 {#1148
    date: 2023-07-26 10:00:00.0 UTC (+00:00)
  }
  -metakey: "Are Chatbots Really More Empathetic Than Doctors?"
  -metadesc: "A recent study compared the responses of physicians and an artificial intelligence chatbot, ChatGPT, on a public social media forum."
  -robots: null
  -publishedAt: DateTime @1690365600 {#1147
    date: 2023-07-26 10:00:00.0 UTC (+00:00)
  }
  -canonical: null
  -superTag: null
}

AppController :: renderFooter (token = 51a50e)

Key Value
_controller 
"App\Controller\AppController::renderFooter"
_format 
"html"
_locale 
"en"
_stopwatch_token 
"dffb2a"

CookieController :: renderCookie (token = 808633)

Key Value
_controller 
"App\Controller\CookieController::renderCookie"
_format 
"html"
_locale 
"en"
_stopwatch_token 
"d01ccc"