GET https://rct.dev.bbntimes.com/companies/the-rise-and-fall-of-communication-apps-popularity-during-lockdown

Response
200 OK
IP
3.20.206.240
Profiled on
Token
67b7ea

ArticleController :: show

Request

GET Parameters

None

POST Parameters

None

Uploaded Files

None

Request Attributes

Key Value
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"_security_main"
_stopwatch_token 
"4f797d"
category 
"companies"
slug 
"the-rise-and-fall-of-communication-apps-popularity-during-lockdown"

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Header Value
accept 
"*/*"
accept-encoding 
"gzip, br, zstd, deflate"
connection 
"close"
cookie 
"PHPSESSID=c275rfrn0jshiftbgc1t2lc5hv"
host 
"rct.dev.bbntimes.com"
user-agent 
"Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)"
x-php-ob-level 
"1"

Request Content

Request content not available (it was retrieved as a resource).

Response

Response Headers

Header Value
cache-control 
"no-cache, private"
content-type 
"text/html; charset=UTF-8"
date 
"Sat, 22 Feb 2025 13:22:28 GMT"
link 
"</build/runtime.js>; rel="preload"; as="script",</build/644.js>; rel="preload"; as="script",</build/502.js>; rel="preload"; as="script",</build/app.js>; rel="preload"; as="script",</build/view-more.js>; rel="preload"; as="script",</build/term-condition.js>; rel="preload"; as="script",</build/contact.js>; rel="preload"; as="script",</build/scroll-infinite-article.js>; rel="preload"; as="script",</build/app.css>; rel="preload"; as="style",</build/cookie-style.css>; rel="preload"; as="style",</build/term-condition-css.css>; rel="preload"; as="style",</build/contact-css.css>; rel="preload"; as="style",</build/comment-css.css>; rel="preload"; as="style""
x-debug-token 
"67b7ea"

Cookies

Request Cookies

Key Value
PHPSESSID 
"c275rfrn0jshiftbgc1t2lc5hv"

Response Cookies

No response cookies

Session 6

Session Metadata

Key Value
Created 
"Sat, 22 Feb 25 13:22:18 +0000"
Last used 
"Sat, 22 Feb 25 13:22:26 +0000"
Lifetime 
0

Session Attributes

Attribute Value
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_csrf/https-cookie_accept 
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Session Usage

6 Usages
Stateless check enabled
Usage
Symfony\Component\Security\Csrf\TokenStorage\SessionTokenStorage:76
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Symfony\Component\Security\Csrf\TokenStorage\SessionTokenStorage:79
Show trace 
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Symfony\Component\Security\Csrf\TokenStorage\SessionTokenStorage:52
Show trace 
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Symfony\Component\Security\Csrf\TokenStorage\SessionTokenStorage:56
Show trace 
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    "line" => 181
    "function" => "show"
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    "type" => "->"
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    "function" => "handleRaw"
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    "line" => 197
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    "class" => "Symfony\Component\HttpKernel\HttpKernel"
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    "file" => "/var/www/vhosts/dev.bbntimes.com/rct.dev.bbntimes.com/vendor/autoload_runtime.php"
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    "function" => "run"
    "class" => "Symfony\Component\Runtime\Runner\Symfony\HttpKernelRunner"
    "type" => "->"
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    ]
    "function" => "require_once"
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]
Symfony\Component\Security\Core\Authentication\Token\Storage\UsageTrackingTokenStorage:41
Show trace 
[
  [
    "file" => "/var/www/vhosts/dev.bbntimes.com/rct.dev.bbntimes.com/vendor/symfony/security-core/Authentication/Token/Storage/UsageTrackingTokenStorage.php"
    "line" => 41
    "function" => "getMetadataBag"
    "class" => "Symfony\Component\HttpFoundation\Session\Session"
    "type" => "->"
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    "file" => "/var/www/vhosts/dev.bbntimes.com/rct.dev.bbntimes.com/vendor/symfony/twig-bridge/AppVariable.php"
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    "function" => "getToken"
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    "function" => "handleRaw"
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    "function" => "run"
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    ]
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]
Symfony\Component\Security\Http\Firewall\ContextListener:171
Show trace 
[
  [
    "file" => "/var/www/vhosts/dev.bbntimes.com/rct.dev.bbntimes.com/vendor/symfony/security-http/Firewall/ContextListener.php"
    "line" => 171
    "function" => "remove"
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    "function" => "onKernelResponse"
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    "function" => "__invoke"
    "class" => "Symfony\Component\EventDispatcher\Debug\WrappedListener"
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    "function" => "callListeners"
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    "function" => "dispatch"
    "class" => "Symfony\Component\EventDispatcher\EventDispatcher"
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Flashes

Flashes

No flash messages were created.

Server Parameters

Server Parameters

Defined in .env

Key Value
APP_ENV 
"dev"
APP_SECRET 
"0a988e63f011514eaabfc650b599af4d"
CORS_ALLOW_ORIGIN 
"*"
DATABASE_URL 
"mysql://bbndb_rctuser:33F5W25z40or0f7@localhost:3306/rct_bbntimes"
GOOGLE_RECAPTCHA_SECRET_KEY 
"6LdV5fgpAAAAANxzTG8ZMfIjil1wu-1vrQvnUt-x"
GOOGLE_RECAPTCHA_SITE_KEY 
"6LdV5fgpAAAAAENKcn73MJAhQrbtQeqgyC4wDLMP"
MAILER_DSN 
"smtp://no-reply%40rct.dev.bbntimes.com:Bl6%26gLD48%26Of919@rct.dev.bbntimes.com:465"
MARIADB_PASSWORD 
"i!87pK&!85ezc8"

Defined as regular env variables

Key Value
APP_DEBUG 
"1"
BASE 
"/public"
CONTEXT_DOCUMENT_ROOT 
"/var/www/vhosts/dev.bbntimes.com/rct.dev.bbntimes.com"
CONTEXT_PREFIX 
""
DOCUMENT_ROOT 
"/var/www/vhosts/dev.bbntimes.com/rct.dev.bbntimes.com"
FCGI_ROLE 
"RESPONDER"
GATEWAY_INTERFACE 
"CGI/1.1"
HTTPS 
"on"
HTTP_ACCEPT 
"*/*"
HTTP_ACCEPT_ENCODING 
"gzip, br, zstd, deflate"
HTTP_CONNECTION 
"close"
HTTP_COOKIE 
"PHPSESSID=c275rfrn0jshiftbgc1t2lc5hv"
HTTP_HOST 
"rct.dev.bbntimes.com"
HTTP_USER_AGENT 
"Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)"
PASSENGER_COMPILE_NATIVE_SUPPORT_BINARY 
"0"
PASSENGER_DOWNLOAD_NATIVE_SUPPORT_BINARY 
"0"
PATH 
"/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/snap/bin"
PHP_SELF 
"/public/index.php"
PP_CUSTOM_PHP_CGI_INDEX 
"plesk-php81-fastcgi"
PP_CUSTOM_PHP_INI 
"/var/www/vhosts/system/rct.dev.bbntimes.com/etc/php.ini"
QUERY_STRING 
""
REDIRECT_BASE 
"/public"
REDIRECT_HTTPS 
"on"
REDIRECT_PASSENGER_COMPILE_NATIVE_SUPPORT_BINARY 
"0"
REDIRECT_PASSENGER_DOWNLOAD_NATIVE_SUPPORT_BINARY 
"0"
REDIRECT_REDIRECT_HTTPS 
"on"
REDIRECT_REDIRECT_PASSENGER_COMPILE_NATIVE_SUPPORT_BINARY 
"0"
REDIRECT_REDIRECT_PASSENGER_DOWNLOAD_NATIVE_SUPPORT_BINARY 
"0"
REDIRECT_REDIRECT_SCRIPT_URI 
"https://rct.dev.bbntimes.com/companies/the-rise-and-fall-of-communication-apps-popularity-during-lockdown"
REDIRECT_REDIRECT_SCRIPT_URL 
"/companies/the-rise-and-fall-of-communication-apps-popularity-during-lockdown"
REDIRECT_REDIRECT_SSL_TLS_SNI 
"rct.dev.bbntimes.com"
REDIRECT_REDIRECT_STATUS 
"200"
REDIRECT_REDIRECT_UNIQUE_ID 
"Z7nPk7iBoyj8JZ8-HGyAdgAAABY"
REDIRECT_SCRIPT_URI 
"https://rct.dev.bbntimes.com/companies/the-rise-and-fall-of-communication-apps-popularity-during-lockdown"
REDIRECT_SCRIPT_URL 
"/companies/the-rise-and-fall-of-communication-apps-popularity-during-lockdown"
REDIRECT_SSL_TLS_SNI 
"rct.dev.bbntimes.com"
REDIRECT_STATUS 
"200"
REDIRECT_UNIQUE_ID 
"Z7nPk7iBoyj8JZ8-HGyAdgAAABY"
REDIRECT_URL 
"/public/companies/the-rise-and-fall-of-communication-apps-popularity-during-lockdown"
REMOTE_ADDR 
"3.20.206.240"
REMOTE_PORT 
"51760"
REQUEST_METHOD 
"GET"
REQUEST_SCHEME 
"https"
REQUEST_TIME 
1740230547
REQUEST_TIME_FLOAT 
1740230547.0695
REQUEST_URI 
"/companies/the-rise-and-fall-of-communication-apps-popularity-during-lockdown"
SCRIPT_FILENAME 
"/var/www/vhosts/dev.bbntimes.com/rct.dev.bbntimes.com/public/index.php"
SCRIPT_NAME 
"/public/index.php"
SCRIPT_URI 
"https://rct.dev.bbntimes.com/companies/the-rise-and-fall-of-communication-apps-popularity-during-lockdown"
SCRIPT_URL 
"/companies/the-rise-and-fall-of-communication-apps-popularity-during-lockdown"
SERVER_ADDR 
"5.196.1.209"
SERVER_ADMIN 
"[no address given]"
SERVER_NAME 
"rct.dev.bbntimes.com"
SERVER_PORT 
"443"
SERVER_PROTOCOL 
"HTTP/1.1"
SERVER_SIGNATURE 
"<address>Apache Server at rct.dev.bbntimes.com Port 443</address>\n"
SERVER_SOFTWARE 
"Apache"
SSL_TLS_SNI 
"rct.dev.bbntimes.com"
SYMFONY_DOTENV_VARS 
"APP_ENV,APP_SECRET,DATABASE_URL,MARIADB_PASSWORD,CORS_ALLOW_ORIGIN,MAILER_DSN,GOOGLE_RECAPTCHA_SECRET_KEY,GOOGLE_RECAPTCHA_SITE_KEY"
UNIQUE_ID 
"Z7nPk7iBoyj8JZ8-HGyAdgAAABY"

Sub Requests 6

CookieController :: renderAnalysis (token = f92827)

Key Value
_controller 
"App\Controller\CookieController::renderAnalysis"
_format 
"html"
_locale 
"en"
_stopwatch_token 
"d8fe16"

AppController :: renderHeader (token = d6f645)

Key Value
_controller 
"App\Controller\AppController::renderHeader"
_format 
"html"
_locale 
"en"
_stopwatch_token 
"b99997"
slug 
"home"

ArticleController :: trendingArticle (token = b8e15c)

Key Value
_controller 
"App\Controller\ArticleController::trendingArticle"
_format 
"html"
_locale 
"en"
_stopwatch_token 
"d845bf"
category 
"Companies"

ArticleController :: relatedArticles (token = 7545bc)

Key Value
_controller 
"App\Controller\ArticleController::relatedArticles"
_format 
"html"
_locale 
"en"
_stopwatch_token 
"2ba1e6"
current_article 
App\Entity\Article {#1094
  -id: 7039
  -title: "The Rise and Fall of Communication Apps Popularity during Lockdown"
  -slug: "the-rise-and-fall-of-communication-apps-popularity-during-lockdown"
  -introtext: "<p><span style="color: #000000;">As the population is endeavouring to recover and contain the <a href="https://www.forbes.com/sites/williamhaseltine/2020/07/22/covid-19-might-be-far-more-widespread-than-we-think-heres-what-we-can-do-about-it/?sh=561d15483d53">COVID-19 pandemic</a>, people are being forced to work and socialise far more innovatively then they’ve likely ever had to do so before in their lives.</span></p>\r\n"
  -content: """
    \r\n
    <p><span style="color: #000000;">Even though technology has developed immensely over the years – It's never been simpler to communicate with your loved ones during the lockdown. As society switched to communicating over video, 4D Data Centres explored how the leading communication apps faired in during this rise in demand.</span></p>\r\n
    <h2>4D-DC Communication App Research</h2>\r\n
    <p><span style="color: #000000;">4D-DC investigated almost 30,000 GB application store reviews between January – July 2020 and 2019 for Zoom, Cisco Webex, MS Teams and Google Hangout to understand the effect of Coronavirus on both interest and performance. Full access to the research can be found at</span> <a href="https://www.4d-dc.com/insight/communication-inflation/" rel="nofollow">www.4d-dc.com/insight/communication-inflation/</a>.</p>\r\n
    <p><span style="color: #000000;">Despite the innumerable hardships the Coronavirus is setting in motion, some businesses are booming. During this new reality of social distancing, self-isolation and home confinement, the world collectively turns to mobile to stay connected.</span></p>\r\n
    <p><span style="color: #000000;">70% of mobile users (and 80% of Gen Z smartphone users) say they are spending significantly more time on their device. From the analysis and as full lockdown extended in April, Cisco and Zoom hit peak demand as the public adapted their ways of communicating, while Microsoft Teams saw their highest demand in June.</span></p>\r\n
    <p><span style="color: #000000;">Google Hangouts were one that only saw marginal gains in demand, but this did ensure consistency, with their average rating topping all 4 with 4.21. Zoom saw their rating fall to 3.72 in June due to security breaches and technical issues, with worldwide press coverage of the affair leading to negative PR. However, Microsoft Teams experienced technical problems during their busiest period while the software tried to cope with these new numbers and saw its average rating drop to 2.23, compared to 3.33 in 2019.</span></p>\r\n
    <p><span style="color: #000000;">July saw the turn of Cisco Webex to suffer technical issues with app crashes and causing issues with users across the country. With over 24,000 schools using the provider, this caused a lot of problems for those trying to educate remotely.</span></p>\r\n
    <p><span style="color: #000000;">Overall, <a href="companies/is-zoom-broken">Zoom</a> won in the battle to be crowned most popular video calling software, with their reviews increasing by 474%, but with such a demand and technology struggling to meet this, they did see their rating drop to 3.88 compared to 4.35 in 2019. Despite the growth of 15% in the last year, Microsoft Teams ended the study with the lowest rating of just 2.56.</span></p>\r\n
    <p><span style="color: #000000;">The long term effects on a drop in the service levels of the apps is yet to be seen, but Google Hangouts would’ve done well to ensure that their customer base continue to come back.</span></p>\r\n
    <h2><strong>The Rise of Other Communication Apps</strong></h2>\r\n
    <p><span style="color: #000000;">Worldwide downloads of Skype, Houseparty and Zoom each increased by more than 100% in March, with Zoom managing to break the ‘mainstream’ market among users getting together virtually while being restricted to their homes. The video conferencing application was downloaded almost 27 million times in March 2020, an increase to the 2.1 million times in January 2020.</span></p>\r\n
    <p><span style="color: #000000;">As the telecommuting trend turns into a worldwide need, video conferencing applications, for instance, Zoom, Skype and Google Hangouts, Teams, etc., showed a huge uplift in downloads. Other web-based media applications seeing increases during the lockdown include, of course, China's WeChat and Weibo.</span></p>\r\n
    <p><span style="color: #000000;">As of April, Zoom placed first in the Apple Application Store in the US and second in the UK, overall store categories as the top free application.</span></p>\r\n
    <h2><strong>The Fall of Communication Apps</strong></h2>\r\n
    <p><span style="color: #000000;">While Zoom is unquestionably the rising star among communication applications; Teams, <a href="https://mail.google.com/chat/u/0/#chat/welcome" target="_blank" rel="noopener">Google Chat</a>, Skype and the new kid on the block,</span> Houseparty<span style="color: #000000;">, still show considerable market share and regular repeat users.</span></p>\r\n
    <p><span style="color: #000000;">Coming out ahead of the pack in the UK and second in the US is newcomer Houseparty; a simple video chat application that spread quickly when lockdown first came into full effect.</span></p>\r\n
    <p><span style="color: #000000;">In contrast to its opponents, Houseparty had taken video chatting to new and innovative levels. The application offers a party-like feel, utilizing the split screen and gaming function to bring more ‘fun’ to video calling.</span></p>\r\n
    <p><span style="color: #000000;">As of late, the Houseparty application had been under scrutiny about a potential hack which forced a large portion of their user base to uninstall the app and never return.</span></p>\r\n
    <h2><strong>Conclusion</strong></h2>\r\n
    <p><span style="color: #000000;">What's unmistakable is that the hunger for digital communication apps was unquenchable during the lockdown. The world is still heavily relying on communication apps for social interactions but also to ensure that business can keep running as best it can. The expectation would be that, as video calling becomes ingrained into day to day life, communication apps will work to ensure that they can handle higher demand for their services and further innovation with how we communicate with one another is to be expected.</span></p>\r\n
    <p><img src="/images/Communication_Inflation_Infographic.jpg" alt="Communication_Inflation_Infographic.jpg" width="1123" height="5594" /></p>
    """
  -user: Proxies\__CG__\App\Entity\User {#1092 …}
  -createdAt: DateTime @1601411050 {#1145
    date: 2020-09-29 20:24:10.0 UTC (+00:00)
  }
  -updatedAt: DateTime @1645455073 {#1150
    date: 2022-02-21 14:51:13.0 UTC (+00:00)
  }
  -deletedAt: null
  -category: App\Entity\Category {#445 …}
  -status: "published"
  -imageCard: Proxies\__CG__\App\Entity\File {#1184 …}
  -ImageHeader: Proxies\__CG__\App\Entity\File {#1184 …}
  -featured: false
  -mainView: false
  -clicks: 3349
  -comments: Doctrine\ORM\PersistentCollection {#1125 …}
  -reviewed_at: DateTime @1601411050 {#1148
    date: 2020-09-29 20:24:10.0 UTC (+00:00)
  }
  -metakey: "The Rise and Fall of Communication Apps Popularity during Lockdown"
  -metadesc: "As the population is endeavouring to recover and contain the COVID-19 pandemic, people are being forced to work and socialise far more innovatively then they’ve likely ever had to do so before in their lives."
  -robots: null
  -publishedAt: DateTime @1601411050 {#1147
    date: 2020-09-29 20:24:10.0 UTC (+00:00)
  }
  -canonical: null
  -superTag: null
}

AppController :: renderFooter (token = 73ad63)

Key Value
_controller 
"App\Controller\AppController::renderFooter"
_format 
"html"
_locale 
"en"
_stopwatch_token 
"39b5f3"

CookieController :: renderCookie (token = aa9bbb)

Key Value
_controller 
"App\Controller\CookieController::renderCookie"
_format 
"html"
_locale 
"en"
_stopwatch_token 
"e84569"