ArticleController :: show
Request
GET Parameters
None
POST Parameters
None
Uploaded Files
None
Request Attributes
Key | Value |
---|---|
_controller | "App\Controller\ArticleController::show" |
_firewall_context | "security.firewall.map.context.main" |
_links | Symfony\Component\WebLink\GenericLinkProvider {#3684 -links: [ 3805 => Symfony\Component\WebLink\Link {#3805 -href: "/build/runtime.js" -rel: [ "preload" => "preload" ] -attributes: [ "as" => "script" ] } 3803 => Symfony\Component\WebLink\Link {#3803 -href: "/build/644.js" -rel: [ "preload" => "preload" ] -attributes: [ "as" => "script" ] } 3802 => Symfony\Component\WebLink\Link {#3802 -href: "/build/502.js" -rel: [ "preload" => "preload" ] -attributes: [ "as" => "script" ] } 3801 => Symfony\Component\WebLink\Link {#3801 -href: "/build/app.js" -rel: [ "preload" => "preload" ] -attributes: [ "as" => "script" ] } 3800 => Symfony\Component\WebLink\Link {#3800 -href: "/build/view-more.js" -rel: [ "preload" => "preload" ] -attributes: [ "as" => "script" ] } 3799 => Symfony\Component\WebLink\Link {#3799 -href: "/build/term-condition.js" -rel: [ "preload" => "preload" ] -attributes: [ "as" => "script" ] } 3798 => Symfony\Component\WebLink\Link {#3798 -href: "/build/contact.js" -rel: [ "preload" => "preload" ] -attributes: [ "as" => "script" ] } 3797 => Symfony\Component\WebLink\Link {#3797 -href: "/build/scroll-infinite-article.js" -rel: [ "preload" => "preload" ] -attributes: [ "as" => "script" ] } 3796 => Symfony\Component\WebLink\Link {#3796 -href: "/build/app.css" -rel: [ "preload" => "preload" ] -attributes: [ "as" => "style" ] } 3795 => Symfony\Component\WebLink\Link {#3795 -href: "/build/cookie-style.css" -rel: [ "preload" => "preload" ] -attributes: [ "as" => "style" ] } 3794 => Symfony\Component\WebLink\Link {#3794 -href: "/build/term-condition-css.css" -rel: [ "preload" => "preload" ] -attributes: [ "as" => "style" ] } 3793 => Symfony\Component\WebLink\Link {#3793 -href: "/build/contact-css.css" -rel: [ "preload" => "preload" ] -attributes: [ "as" => "style" ] } 3792 => Symfony\Component\WebLink\Link {#3792 -href: "/build/comment-css.css" -rel: [ "preload" => "preload" ] -attributes: [ "as" => "style" ] } ] } |
_route | "article_show" |
_route_params | [ "category" => "technology" "slug" => "leading-your-sales-team-to-success-with-the-right-support" ] |
_security_firewall_run | "_security_main" |
_stopwatch_token | "c365f0" |
category | "technology" |
slug | "leading-your-sales-team-to-success-with-the-right-support" |
Request Headers
Header | Value |
---|---|
accept | "*/*" |
accept-encoding | "gzip, br, zstd, deflate" |
connection | "close" |
cookie | "PHPSESSID=4v0uvlsggk7gb6h9fkhum9v2m4; care_did=e37a22c3-dcba-4de9-8d70-f41bd430f5ae" |
host | "rct.dev.bbntimes.com" |
user-agent | "Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)" |
x-php-ob-level | "1" |
Request Content
Request content not available (it was retrieved as a resource).
Response
Response Headers
Header | Value |
---|---|
cache-control | "no-cache, private" |
content-type | "text/html; charset=UTF-8" |
date | "Sat, 22 Feb 2025 13:15:34 GMT" |
link | "</build/runtime.js>; rel="preload"; as="script",</build/644.js>; rel="preload"; as="script",</build/502.js>; rel="preload"; as="script",</build/app.js>; rel="preload"; as="script",</build/view-more.js>; rel="preload"; as="script",</build/term-condition.js>; rel="preload"; as="script",</build/contact.js>; rel="preload"; as="script",</build/scroll-infinite-article.js>; rel="preload"; as="script",</build/app.css>; rel="preload"; as="style",</build/cookie-style.css>; rel="preload"; as="style",</build/term-condition-css.css>; rel="preload"; as="style",</build/contact-css.css>; rel="preload"; as="style",</build/comment-css.css>; rel="preload"; as="style"" |
x-debug-token | "7a0316" |
Cookies
Request Cookies
Key | Value |
---|---|
PHPSESSID | "4v0uvlsggk7gb6h9fkhum9v2m4" |
care_did | "e37a22c3-dcba-4de9-8d70-f41bd430f5ae" |
Response Cookies
No response cookies
Session 6
Session Metadata
Key | Value |
---|---|
Created | "Sat, 22 Feb 25 13:15:30 +0000" |
Last used | "Sat, 22 Feb 25 13:15:33 +0000" |
Lifetime | 0 |
Session Attributes
Attribute | Value |
---|---|
_csrf/https-comment | "ZiYS0UDH15rBmS-opycHlFRYJc_37Yrcm4O80e6Jn5Y" |
_csrf/https-cookie_accept | "oRE3ZgUF97WEUshhVihmzmFzrg_EeYxCz3INQEbAKe8" |
Session Usage
6
Usages
Stateless check enabled
Usage |
---|
Symfony\Component\Security\Csrf\TokenStorage\SessionTokenStorage:76
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Symfony\Component\Security\Csrf\TokenStorage\SessionTokenStorage:79
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Symfony\Component\Security\Csrf\TokenStorage\SessionTokenStorage:52
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Symfony\Component\Security\Csrf\TokenStorage\SessionTokenStorage:56
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Symfony\Component\Security\Core\Authentication\Token\Storage\UsageTrackingTokenStorage:41
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Server Parameters
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Key | Value |
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APP_SECRET | "0a988e63f011514eaabfc650b599af4d" |
CORS_ALLOW_ORIGIN | "*" |
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MARIADB_PASSWORD | "i!87pK&!85ezc8" |
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Key | Value |
---|---|
APP_DEBUG | "1" |
BASE | "/public" |
CONTEXT_DOCUMENT_ROOT | "/var/www/vhosts/dev.bbntimes.com/rct.dev.bbntimes.com" |
CONTEXT_PREFIX | "" |
DOCUMENT_ROOT | "/var/www/vhosts/dev.bbntimes.com/rct.dev.bbntimes.com" |
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REDIRECT_PASSENGER_DOWNLOAD_NATIVE_SUPPORT_BINARY | "0" |
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SERVER_ADMIN | "[no address given]" |
SERVER_NAME | "rct.dev.bbntimes.com" |
SERVER_PORT | "443" |
SERVER_PROTOCOL | "HTTP/1.1" |
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SERVER_SOFTWARE | "Apache" |
SSL_TLS_SNI | "rct.dev.bbntimes.com" |
SYMFONY_DOTENV_VARS | "APP_ENV,APP_SECRET,DATABASE_URL,MARIADB_PASSWORD,CORS_ALLOW_ORIGIN,MAILER_DSN,GOOGLE_RECAPTCHA_SECRET_KEY,GOOGLE_RECAPTCHA_SITE_KEY" |
UNIQUE_ID | "Z7nN9pDyWLT8YV1VjBpQPAAAAIA" |
Sub Requests 6
CookieController :: renderAnalysis (token = 728c07)
Key | Value |
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_controller | "App\Controller\CookieController::renderAnalysis" |
_format | "html" |
_locale | "en" |
_stopwatch_token | "c3893b" |
AppController :: renderHeader (token = 8af58b)
Key | Value |
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_controller | "App\Controller\AppController::renderHeader" |
_format | "html" |
_locale | "en" |
_stopwatch_token | "3ca4e8" |
slug | "home" |
ArticleController :: trendingArticle (token = ee4fb6)
Key | Value |
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_controller | "App\Controller\ArticleController::trendingArticle" |
_format | "html" |
_locale | "en" |
_stopwatch_token | "430fb3" |
category | "Technology" |
ArticleController :: relatedArticles (token = ccc330)
Key | Value |
---|---|
_controller | "App\Controller\ArticleController::relatedArticles" |
_format | "html" |
_locale | "en" |
_stopwatch_token | "4440fe" |
current_article | App\Entity\Article {#1094 -id: 1004 -title: "Leading your Sales Team to Success with The Right Support" -slug: "leading-your-sales-team-to-success-with-the-right-support" -introtext: "<p><span>Tech companies in Singapore are heavily reliant on their sales teams to bring in revenue. That means a lot of responsibility and pressure on sales managers and individual team members alike.</span></p>\r\n" -content: """ \r\n <p><span>Managers naturally want to encourage their teams to succeed, but that’s easier said than done. Some, in a bid to motivate their team to success, become bullies, telling people how badly they’re doing and getting involved only to exert control, or spreadsheet jockeys with interest only in the numbers with no interest in coaching individuals. Morale plummets. Others, often under the guise of “empowerment”, take such a laid-back approach that their salespeople lack any kind of direction.</span></p>\r\n <p><span style="font-weight: 400;">No doubt you have experienced both at some point – directly or otherwise – and understand the </span><a href="https://www.themuse.com/advice/5-leadership-styles-good-bosses-avoid-like-the-plague" target="_blank" rel="noopener"><span style="font-weight: 400;">barriers to success</span></a><span style="font-weight: 400;"> that these management styles present.</span></p>\r\n <p><span style="font-weight: 400;">The middle ground, where successful individuals drive a successful company in Singapore, takes support from management, investment in training, and strong mentorship.</span><b><br /></b></p>\r\n <h2><span style="color: #10228b;">What Does Sucess Look Like? </span></h2>\r\n <p><span style="font-weight: 400;">Before you start thinking about HOW to become more successful, you need to define WHAT success actually looks like for your team. </span></p>\r\n <p><span style="font-weight: 400;">Every company in Singapore will have a different perspective on this, and that perspective will shift as the company develops. Are you pushing for more new business or retention and growth of existing customers? What combination of small and large clients would suit you best? Are your current customers happy, and willing to refer you?</span></p>\r\n <p><span style="font-weight: 400;">Whatever you decide, make sure your team is working towards a unified view of success.</span><b><br /></b></p>\r\n <h2><span style="color: #10228b;"><b>Finding the Sweet Spot for Sales Support</b></span></h2>\r\n <p><span style="font-weight: 400;">If you want to increase your sales ROI, you can begin by looking at your sales support. Research shows that sales reps spend on average just </span><a href="https://www.linkedin.com/pulse/how-much-time-you-wasting-non-selling-activities-lauren-barber" target="_blank" rel="noopener"><span style="font-weight: 400;">41% of their time</span></a><span style="font-weight: 400;"> actually selling; the rest is taken up by things like admin, research, and meetings. With the right support, that percentage can be much higher. </span></p>\r\n <p><span style="font-weight: 400;">But take it too far and your ROI will drop because you’re employing too many staff. So what is the right balance for driving productivity and growth?</span></p>\r\n <p><span style="font-weight: 400;">A study by </span><a href="https://hbr.org/2016/05/in-the-best-sales-teams-about-half-of-the-people-are-in-support-roles" target="_blank" rel="noopener"><span style="font-weight: 400;">Harvard Business Review</span></a><span style="font-weight: 400;"> found that technology companies with the highest sales ROI have around 50-60% of their staff in non-quota-carrying support roles. </span></p>\r\n <p><span style="font-weight: 400;">The difference seems to lie mainly in the proportion of operations and administrative staff a tech company employs. The most successful dedicate around 27% of their staff to these roles, whereas the average among their peers is just 12%.</span></p>\r\n <p><span style="font-weight: 400;">If your organization falls below the 50-60% mark, this could be seriously hampering the productivity of the people whose job it is to do the selling.</span><b><br /></b></p>\r\n <h2><span style="color: #10228b;"><b>Supporting Salespeople who Work Remotely</b> </span></h2>\r\n <p><span style="font-weight: 400;">Digital technology is transforming how we do business in so many ways. One obvious benefit for remote sales teams is the ability to keep in touch via group chat and video calling. But it doesn’t take much for this constant communication to become a distraction, reducing the amount of work a person actually gets done. </span></p>\r\n <p><span style="font-weight: 400;">Consider whether you’re investing in technology that supports your sales team rather than adding to their workload and distraction. “Happy birthday!” in a WhatsApp with a cascade of impersonal messages does not create team spirit. Eye rolls often follow. Realize the limits of your media in achieving a goal, such as closeness and intimacy. Set clear expectations around the use of these platforms.</span></p>\r\n <p><span style="font-weight: 400;">E-learning tools are a great way to make training more accessible and significantly increase retention rates. A</span><a href="https://www.bpmonline.com/sites/default/files/bpmonline/sites/default/files/pdf_com/2017-salestech-report-bpmonline.pdf?reg=1" target="_blank" rel="noopener"><span style="font-weight: 400;"> whopping 38%</span></a><span style="font-weight: 400;"> part of the problem sales teams face are integration with other systems within the organisation.</span></p>\r\n <p><span style="font-weight: 400;">Managers track how each salesperson is progressing through the training, so they can support those who are struggling and offer further specialist training to those who excel. Some companies are even starting to </span><a href="http://fortune.com/2017/07/22/augmented-reality-corporate-training/" target="_blank" rel="noopener"><span style="font-weight: 400;">use VR and AR to enhance remote teaching</span></a><span style="font-weight: 400;"> and make distance less of an obstacle.</span><b><br /></b></p>\r\n <h2><span style="color: #10228b;"><b>Nurturing a Mentoring Culture</b></span></h2>\r\n <p><span style="font-weight: 400;">A good mentoring program can boost staff development and success and also reinforce training. Where employees feel supported in this way they are more likely to stay with your company for longer, which is exactly what you want after you have invested in their education.</span></p>\r\n <p><span style="font-weight: 400;">How you go about establishing a mentorship scheme will depend on the size and structure of your company. You may pair a new salesperson with a more senior member of staff, or you might invest in a </span><span style="font-weight: 400;">“</span><a href="https://hbr.org/2016/04/the-benefits-of-virtual-mentors" target="_blank" rel="noopener"><span style="font-weight: 400;">virtual mentoring</span></a><span style="font-weight: 400;">” program from a third party</span><span style="font-weight: 400;">.</span></p>\r\n <p><span style="font-weight: 400;">Either way, embed mentoring into your company culture rather than making it an afterthought – this way, your staff know they have this support mechanism.</span></p>\r\n <p><span style="font-weight: 400;">By combining all of these factors effectively, you create a work environment where your staff can be pushed that bit harder because they know you are invested in their success.</span></p> """ -user: Proxies\__CG__\App\Entity\User {#1092 …} -createdAt: DateTime @1518527921 {#1145 : 2018-02-13 13:18:41.0 UTC (+00:00) } -updatedAt: DateTime @1518528483 {#1150 : 2018-02-13 13:28:03.0 UTC (+00:00) } -deletedAt: null -category: App\Entity\Category {#445 …} -status: "published" -imageCard: Proxies\__CG__\App\Entity\File {#1184 …} -ImageHeader: Proxies\__CG__\App\Entity\File {#1184 …} -featured: false -mainView: false -clicks: 3045 -comments: Doctrine\ORM\PersistentCollection {#1125 …} -reviewed_at: DateTime @1518527923 {#1148 : 2018-02-13 13:18:43.0 UTC (+00:00) } -metakey: "" -metadesc: "Tech companies in Singapore are heavily reliant on their sales teams to bring in revenue. That means a lot of responsibility and pressure on sales managers and individual team members alike." -robots: null -publishedAt: DateTime @1518527923 {#1147 : 2018-02-13 13:18:43.0 UTC (+00:00) } -canonical: null -superTag: null } |
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