GET https://rct.dev.bbntimes.com/technology/how-airlines-can-add-gamification-to-their-customer-experience

Response
200 OK
IP
216.73.216.19
Profiled on
Token
7ef9eb

ArticleController :: show

Request

GET Parameters

None

POST Parameters

None

Uploaded Files

None

Request Attributes

Key Value
_controller 
"App\Controller\ArticleController::show"
_firewall_context 
"security.firewall.map.context.main"
_links 
Symfony\Component\WebLink\GenericLinkProvider {#3613
  -links: [
    3734 => Symfony\Component\WebLink\Link {#3734
      -href: "/build/runtime.js"
      -rel: [
        "preload" => "preload"
      ]
      -attributes: [
        "as" => "script"
      ]
    }
    3732 => Symfony\Component\WebLink\Link {#3732
      -href: "/build/644.js"
      -rel: [
        "preload" => "preload"
      ]
      -attributes: [
        "as" => "script"
      ]
    }
    3731 => Symfony\Component\WebLink\Link {#3731
      -href: "/build/502.js"
      -rel: [
        "preload" => "preload"
      ]
      -attributes: [
        "as" => "script"
      ]
    }
    3730 => Symfony\Component\WebLink\Link {#3730
      -href: "/build/app.js"
      -rel: [
        "preload" => "preload"
      ]
      -attributes: [
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      ]
    }
    3729 => Symfony\Component\WebLink\Link {#3729
      -href: "/build/view-more.js"
      -rel: [
        "preload" => "preload"
      ]
      -attributes: [
        "as" => "script"
      ]
    }
    3728 => Symfony\Component\WebLink\Link {#3728
      -href: "/build/term-condition.js"
      -rel: [
        "preload" => "preload"
      ]
      -attributes: [
        "as" => "script"
      ]
    }
    3727 => Symfony\Component\WebLink\Link {#3727
      -href: "/build/contact.js"
      -rel: [
        "preload" => "preload"
      ]
      -attributes: [
        "as" => "script"
      ]
    }
    3726 => Symfony\Component\WebLink\Link {#3726
      -href: "/build/scroll-infinite-article.js"
      -rel: [
        "preload" => "preload"
      ]
      -attributes: [
        "as" => "script"
      ]
    }
    3725 => Symfony\Component\WebLink\Link {#3725
      -href: "/build/app.css"
      -rel: [
        "preload" => "preload"
      ]
      -attributes: [
        "as" => "style"
      ]
    }
    3724 => Symfony\Component\WebLink\Link {#3724
      -href: "/build/cookie-style.css"
      -rel: [
        "preload" => "preload"
      ]
      -attributes: [
        "as" => "style"
      ]
    }
    3723 => Symfony\Component\WebLink\Link {#3723
      -href: "/build/term-condition-css.css"
      -rel: [
        "preload" => "preload"
      ]
      -attributes: [
        "as" => "style"
      ]
    }
    3722 => Symfony\Component\WebLink\Link {#3722
      -href: "/build/contact-css.css"
      -rel: [
        "preload" => "preload"
      ]
      -attributes: [
        "as" => "style"
      ]
    }
    3721 => Symfony\Component\WebLink\Link {#3721
      -href: "/build/comment-css.css"
      -rel: [
        "preload" => "preload"
      ]
      -attributes: [
        "as" => "style"
      ]
    }
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}
_route 
"article_show"
_route_params 
[
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  "slug" => "how-airlines-can-add-gamification-to-their-customer-experience"
]
_security_firewall_run 
"_security_main"
_stopwatch_token 
"f7997e"
category 
"technology"
slug 
"how-airlines-can-add-gamification-to-their-customer-experience"

Request Headers

Header Value
accept 
"*/*"
accept-encoding 
"gzip, br, zstd, deflate"
connection 
"close"
cookie 
"PHPSESSID=l8e8sf24s9r03a1ts0f7n0ou6h"
host 
"rct.dev.bbntimes.com"
user-agent 
"Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)"
x-php-ob-level 
"1"

Request Content

Request content not available (it was retrieved as a resource).

Response

Response Headers

Header Value
cache-control 
"no-cache, private"
content-type 
"text/html; charset=UTF-8"
date 
"Sat, 13 Sep 2025 04:04:22 GMT"
link 
"</build/runtime.js>; rel="preload"; as="script",</build/644.js>; rel="preload"; as="script",</build/502.js>; rel="preload"; as="script",</build/app.js>; rel="preload"; as="script",</build/view-more.js>; rel="preload"; as="script",</build/term-condition.js>; rel="preload"; as="script",</build/contact.js>; rel="preload"; as="script",</build/scroll-infinite-article.js>; rel="preload"; as="script",</build/app.css>; rel="preload"; as="style",</build/cookie-style.css>; rel="preload"; as="style",</build/term-condition-css.css>; rel="preload"; as="style",</build/contact-css.css>; rel="preload"; as="style",</build/comment-css.css>; rel="preload"; as="style""
x-debug-token 
"7ef9eb"

Cookies

Request Cookies

Key Value
PHPSESSID 
"l8e8sf24s9r03a1ts0f7n0ou6h"

Response Cookies

No response cookies

Session 6

Session Metadata

Key Value
Created 
"Sat, 13 Sep 25 04:03:40 +0000"
Last used 
"Sat, 13 Sep 25 04:04:21 +0000"
Lifetime 
0

Session Attributes

Attribute Value
_csrf/https-comment 
"jBV4AHveOoT3OdK4cH4646wsQPrBVdfNekIdJWjQUsI"
_csrf/https-cookie_accept 
"fT43GDP56RgeQv6KE7XLD0eusLpyIMBX_N8BG9dzd28"

Session Usage

6 Usages
Stateless check enabled
Usage
Symfony\Component\Security\Csrf\TokenStorage\SessionTokenStorage:76
Show trace 
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Symfony\Component\Security\Csrf\TokenStorage\SessionTokenStorage:79
Show trace 
[
  [
    "file" => "/var/www/vhosts/dev.bbntimes.com/rct.dev.bbntimes.com/vendor/symfony/security-csrf/TokenStorage/SessionTokenStorage.php"
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Symfony\Component\Security\Csrf\TokenStorage\SessionTokenStorage:52
Show trace 
[
  [
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Symfony\Component\Security\Csrf\TokenStorage\SessionTokenStorage:56
Show trace 
[
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    "line" => 181
    "function" => "show"
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    "type" => "->"
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    "function" => "handleRaw"
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    "function" => "run"
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    ]
    "function" => "require_once"
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]
Symfony\Component\Security\Core\Authentication\Token\Storage\UsageTrackingTokenStorage:41
Show trace 
[
  [
    "file" => "/var/www/vhosts/dev.bbntimes.com/rct.dev.bbntimes.com/vendor/symfony/security-core/Authentication/Token/Storage/UsageTrackingTokenStorage.php"
    "line" => 41
    "function" => "getMetadataBag"
    "class" => "Symfony\Component\HttpFoundation\Session\Session"
    "type" => "->"
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    "file" => "/var/www/vhosts/dev.bbntimes.com/rct.dev.bbntimes.com/vendor/symfony/twig-bridge/AppVariable.php"
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    "function" => "run"
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    ]
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]
Symfony\Component\Security\Http\Firewall\ContextListener:171
Show trace 
[
  [
    "file" => "/var/www/vhosts/dev.bbntimes.com/rct.dev.bbntimes.com/vendor/symfony/security-http/Firewall/ContextListener.php"
    "line" => 171
    "function" => "remove"
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    "function" => "onKernelResponse"
    "class" => "Symfony\Component\Security\Http\Firewall\ContextListener"
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    "function" => "__invoke"
    "class" => "Symfony\Component\EventDispatcher\Debug\WrappedListener"
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    "function" => "callListeners"
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]

Flashes

Flashes

No flash messages were created.

Server Parameters

Server Parameters

Defined in .env

Key Value
APP_ENV 
"dev"
APP_SECRET 
"0a988e63f011514eaabfc650b599af4d"
CORS_ALLOW_ORIGIN 
"*"
DATABASE_URL 
"mysql://bbndb_rctuser:33F5W25z40or0f7@localhost:3306/rct_bbntimes"
GOOGLE_RECAPTCHA_SECRET_KEY 
"6LdV5fgpAAAAANxzTG8ZMfIjil1wu-1vrQvnUt-x"
GOOGLE_RECAPTCHA_SITE_KEY 
"6LdV5fgpAAAAAENKcn73MJAhQrbtQeqgyC4wDLMP"
MAILER_DSN 
"smtp://no-reply%40rct.dev.bbntimes.com:Bl6%26gLD48%26Of919@rct.dev.bbntimes.com:465"
MARIADB_PASSWORD 
"i!87pK&!85ezc8"

Defined as regular env variables

Key Value
APP_DEBUG 
"1"
BASE 
"/public"
CONTEXT_DOCUMENT_ROOT 
"/var/www/vhosts/dev.bbntimes.com/rct.dev.bbntimes.com"
CONTEXT_PREFIX 
""
DOCUMENT_ROOT 
"/var/www/vhosts/dev.bbntimes.com/rct.dev.bbntimes.com"
FCGI_ROLE 
"RESPONDER"
GATEWAY_INTERFACE 
"CGI/1.1"
HTTPS 
"on"
HTTP_ACCEPT 
"*/*"
HTTP_ACCEPT_ENCODING 
"gzip, br, zstd, deflate"
HTTP_CONNECTION 
"close"
HTTP_COOKIE 
"PHPSESSID=l8e8sf24s9r03a1ts0f7n0ou6h"
HTTP_HOST 
"rct.dev.bbntimes.com"
HTTP_USER_AGENT 
"Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)"
PASSENGER_COMPILE_NATIVE_SUPPORT_BINARY 
"0"
PASSENGER_DOWNLOAD_NATIVE_SUPPORT_BINARY 
"0"
PATH 
"/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/snap/bin"
PHP_SELF 
"/public/index.php"
PP_CUSTOM_PHP_CGI_INDEX 
"plesk-php81-fastcgi"
PP_CUSTOM_PHP_INI 
"/var/www/vhosts/system/rct.dev.bbntimes.com/etc/php.ini"
QUERY_STRING 
""
REDIRECT_BASE 
"/public"
REDIRECT_HTTPS 
"on"
REDIRECT_PASSENGER_COMPILE_NATIVE_SUPPORT_BINARY 
"0"
REDIRECT_PASSENGER_DOWNLOAD_NATIVE_SUPPORT_BINARY 
"0"
REDIRECT_REDIRECT_HTTPS 
"on"
REDIRECT_REDIRECT_PASSENGER_COMPILE_NATIVE_SUPPORT_BINARY 
"0"
REDIRECT_REDIRECT_PASSENGER_DOWNLOAD_NATIVE_SUPPORT_BINARY 
"0"
REDIRECT_REDIRECT_SCRIPT_URI 
"https://rct.dev.bbntimes.com/technology/how-airlines-can-add-gamification-to-their-customer-experience"
REDIRECT_REDIRECT_SCRIPT_URL 
"/technology/how-airlines-can-add-gamification-to-their-customer-experience"
REDIRECT_REDIRECT_SSL_TLS_SNI 
"rct.dev.bbntimes.com"
REDIRECT_REDIRECT_STATUS 
"200"
REDIRECT_REDIRECT_UNIQUE_ID 
"aMTtRXEF-qmBzugXJSS_9gAAARg"
REDIRECT_SCRIPT_URI 
"https://rct.dev.bbntimes.com/technology/how-airlines-can-add-gamification-to-their-customer-experience"
REDIRECT_SCRIPT_URL 
"/technology/how-airlines-can-add-gamification-to-their-customer-experience"
REDIRECT_SSL_TLS_SNI 
"rct.dev.bbntimes.com"
REDIRECT_STATUS 
"200"
REDIRECT_UNIQUE_ID 
"aMTtRXEF-qmBzugXJSS_9gAAARg"
REDIRECT_URL 
"/public/technology/how-airlines-can-add-gamification-to-their-customer-experience"
REMOTE_ADDR 
"216.73.216.19"
REMOTE_PORT 
"23480"
REQUEST_METHOD 
"GET"
REQUEST_SCHEME 
"https"
REQUEST_TIME 
1757736261
REQUEST_TIME_FLOAT 
1757736261.469
REQUEST_URI 
"/technology/how-airlines-can-add-gamification-to-their-customer-experience"
SCRIPT_FILENAME 
"/var/www/vhosts/dev.bbntimes.com/rct.dev.bbntimes.com/public/index.php"
SCRIPT_NAME 
"/public/index.php"
SCRIPT_URI 
"https://rct.dev.bbntimes.com/technology/how-airlines-can-add-gamification-to-their-customer-experience"
SCRIPT_URL 
"/technology/how-airlines-can-add-gamification-to-their-customer-experience"
SERVER_ADDR 
"5.196.1.209"
SERVER_ADMIN 
"[no address given]"
SERVER_NAME 
"rct.dev.bbntimes.com"
SERVER_PORT 
"443"
SERVER_PROTOCOL 
"HTTP/1.1"
SERVER_SIGNATURE 
"<address>Apache Server at rct.dev.bbntimes.com Port 443</address>\n"
SERVER_SOFTWARE 
"Apache"
SSL_TLS_SNI 
"rct.dev.bbntimes.com"
SYMFONY_DOTENV_VARS 
"APP_ENV,APP_SECRET,DATABASE_URL,MARIADB_PASSWORD,CORS_ALLOW_ORIGIN,MAILER_DSN,GOOGLE_RECAPTCHA_SECRET_KEY,GOOGLE_RECAPTCHA_SITE_KEY"
UNIQUE_ID 
"aMTtRXEF-qmBzugXJSS_9gAAARg"

Sub Requests 6

CookieController :: renderAnalysis (token = 022f80)

Key Value
_controller 
"App\Controller\CookieController::renderAnalysis"
_format 
"html"
_locale 
"en"
_stopwatch_token 
"3fbc4d"

AppController :: renderHeader (token = 948309)

Key Value
_controller 
"App\Controller\AppController::renderHeader"
_format 
"html"
_locale 
"en"
_stopwatch_token 
"269611"
slug 
"home"

ArticleController :: trendingArticle (token = d5a41a)

Key Value
_controller 
"App\Controller\ArticleController::trendingArticle"
_format 
"html"
_locale 
"en"
_stopwatch_token 
"77b9f1"
category 
"Technology"

ArticleController :: relatedArticles (token = d51430)

Key Value
_controller 
"App\Controller\ArticleController::relatedArticles"
_format 
"html"
_locale 
"en"
_stopwatch_token 
"df85db"
current_article 
App\Entity\Article {#1094
  -id: 15251
  -title: "How Airlines Can Add Gamification to Their Customer Experience"
  -slug: "how-airlines-can-add-gamification-to-their-customer-experience"
  -introtext: "<p class="text-muted">Gamification has emerged as a powerful tool for enhancing&nbsp;customer experiences&nbsp;in various industries, and the airline industry is no exception.</p>\r\n"
  -content: """
    \r\n
    <p class="text-muted">With fierce competition and the growing demand for personalized and engaging interactions, airlines are seeking innovative ways to captivate and retain customers. One such way is integrating gamification in aviation.</p>\r\n
    <p><a href="companies/how-gamification-can-alter-our-behavior" target="_blank" rel="noopener">Gamification</a> in aviation&nbsp;involves incorporating game elements and mechanics into non-gaming contexts to motivate and engage travelers. By infusing the customer journey with elements like challenges, rewards and interactive experiences, airlines can create a more enjoyable and memorable travel experience.&nbsp;</p>\r\n
    <p>This article looks at how gamification can be used in various aspects of the airline industry, including customer onboarding and loyalty programs.</p>\r\n
    <h2>Implementing Gamification in Aviation</h2>\r\n
    <p><a href="companies/digitizing-the-customer-experience-a-playbook-for-airline-companies" target="_blank" rel="noopener">Airline companies</a> can introduce gamification to their customer experience in several ways, including:</p>\r\n
    <p><img src="/images/IMPLEMENTING_GAMIFICATION_IN_AVIATION.png" alt="IMPLEMENTING_GAMIFICATION_IN_AVIATION.png" width="900" height="900" /></p>\r\n
    <h3>Ticket Booking</h3>\r\n
    <p>One of the most common ways of gamification in aviation is offering loyalty points for completing certain tasks, such as purchasing or flying a particular route. The loyalty points can then be exchanged for discounts or rewards, such as free flights or upgrades. This encourages customers to make more frequent purchases, boosting airline sales. On the customer's side, they enjoy perks that enhance the customer experience. Many airlines already have gamification embedded in their loyalty programs, a great way to reward and incentivize customers.</p>\r\n
    <h3>Check-in and Security</h3>\r\n
    <p>Airport procedures are tedious, especially check-in and security ones. Airlines can implement gamification to speed up the process and make it more enjoyable for customers. For example, airlines can add a leaderboard or scoreboard to the check-in process, which rewards customers for being the fastest and most efficient with their check-in. Customers can also receive rewards for completing security quickly and correctly. This will help to both speed up the process, as well as make it more enjoyable for customers.</p>\r\n
    <h3>Flight and Onboard Experience</h3>\r\n
    <p>Gamification can also make the flight and onboard experience more enjoyable for customers. Airlines can add rewards and recognition systems for passengers who are the most efficient with their time while in flight, such as those who take off their seatbelts and stow away items the quickest during takeoff or landing. Airlines can also reward passengers who are more involved with the in-flight entertainment system. Additionally, airlines can add achievements and rewards for passengers who provide feedback about their flight experience. By doing this, airlines can incentivize customers to be more involved and engaged, thus providing a more enjoyable overall journey.</p>\r\n
    <h3>Wrapping Up</h3>\r\n
    <p>The use of gamification in aviation is a great way for airlines to improve customer experience and loyalty. By offering rewards and achievements, customers are more likely to engage with the airline’s services and enjoy their travel experience. This strategy also benefits the airline as it can reduce customer complaints, increase overall <a href="companies/understanding-the-science-behind-customer-satisfaction" target="_blank" rel="noopener">customer satisfaction</a> and brand loyalty. Airlines should consider implementing a gamified customer experience to help foster a more interactive and enjoyable journey for their passengers.</p>
    """
  -user: Proxies\__CG__\App\Entity\User {#1092 …}
  -createdAt: DateTime @1693500945 {#1145
    date: 2023-08-31 16:55:45.0 UTC (+00:00)
  }
  -updatedAt: DateTime @1693504573 {#1150
    date: 2023-08-31 17:56:13.0 UTC (+00:00)
  }
  -deletedAt: null
  -category: App\Entity\Category {#445 …}
  -status: "published"
  -imageCard: Proxies\__CG__\App\Entity\File {#1184 …}
  -ImageHeader: Proxies\__CG__\App\Entity\File {#1184 …}
  -featured: false
  -mainView: false
  -clicks: 2364
  -comments: Doctrine\ORM\PersistentCollection {#1125 …}
  -reviewed_at: DateTime @1693500945 {#1148
    date: 2023-08-31 16:55:45.0 UTC (+00:00)
  }
  -metakey: "How Airlines can add Gamification to Their Customer Experience"
  -metadesc: "Gamification has emerged as a powerful tool for enhancing\u{A0}customer experiences\u{A0}in various industries, and the airline industry is no exception."
  -robots: null
  -publishedAt: DateTime @1693500945 {#1147
    date: 2023-08-31 16:55:45.0 UTC (+00:00)
  }
  -canonical: null
  -superTag: null
}

AppController :: renderFooter (token = 8fa9e8)

Key Value
_controller 
"App\Controller\AppController::renderFooter"
_format 
"html"
_locale 
"en"
_stopwatch_token 
"de4092"

CookieController :: renderCookie (token = c2074b)

Key Value
_controller 
"App\Controller\CookieController::renderCookie"
_format 
"html"
_locale 
"en"
_stopwatch_token 
"42c56e"