GET https://rct.dev.bbntimes.com/science/the-business-case-for-patient-and-doctor-experience-innovation

ArticleController :: show

Request

GET Parameters

None

POST Parameters

None

Uploaded Files

None

Request Attributes

Key Value
_controller
"App\Controller\ArticleController::show"
_firewall_context
"security.firewall.map.context.main"
_links
Symfony\Component\WebLink\GenericLinkProvider {#3616
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      -attributes: [
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    3735 => Symfony\Component\WebLink\Link {#3735
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    3734 => Symfony\Component\WebLink\Link {#3734
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      -attributes: [
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    3733 => Symfony\Component\WebLink\Link {#3733
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      -rel: [
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      -attributes: [
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    }
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      -attributes: [
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    3731 => Symfony\Component\WebLink\Link {#3731
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      -rel: [
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      ]
      -attributes: [
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      ]
    }
    3730 => Symfony\Component\WebLink\Link {#3730
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      -rel: [
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      ]
      -attributes: [
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      ]
    }
    3729 => Symfony\Component\WebLink\Link {#3729
      -href: "/build/scroll-infinite-article.js"
      -rel: [
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      ]
      -attributes: [
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      ]
    }
    3728 => Symfony\Component\WebLink\Link {#3728
      -href: "/build/app.css"
      -rel: [
        "preload" => "preload"
      ]
      -attributes: [
        "as" => "style"
      ]
    }
    3727 => Symfony\Component\WebLink\Link {#3727
      -href: "/build/cookie-style.css"
      -rel: [
        "preload" => "preload"
      ]
      -attributes: [
        "as" => "style"
      ]
    }
    3726 => Symfony\Component\WebLink\Link {#3726
      -href: "/build/term-condition-css.css"
      -rel: [
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      -attributes: [
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      ]
    }
    3725 => Symfony\Component\WebLink\Link {#3725
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      -attributes: [
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      ]
    }
    3724 => Symfony\Component\WebLink\Link {#3724
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      -rel: [
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      -attributes: [
        "as" => "style"
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}
_route
"article_show"
_route_params
[
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]
_security_firewall_run
"_security_main"
_stopwatch_token
"acd30b"
category
"science"
slug
"the-business-case-for-patient-and-doctor-experience-innovation"

Request Headers

Header Value
accept
"*/*"
accept-encoding
"gzip, br, zstd, deflate"
connection
"close"
cookie
"PHPSESSID=adaqkp5uhm5ic7eaakubk6eb6o"
host
"rct.dev.bbntimes.com"
user-agent
"Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)"
x-php-ob-level
"1"

Request Content

Request content not available (it was retrieved as a resource).

Response

Response Headers

Header Value
cache-control
"no-cache, private"
content-type
"text/html; charset=UTF-8"
date
"Wed, 16 Apr 2025 07:05:27 GMT"
link
"</build/runtime.js>; rel="preload"; as="script",</build/644.js>; rel="preload"; as="script",</build/502.js>; rel="preload"; as="script",</build/app.js>; rel="preload"; as="script",</build/view-more.js>; rel="preload"; as="script",</build/term-condition.js>; rel="preload"; as="script",</build/contact.js>; rel="preload"; as="script",</build/scroll-infinite-article.js>; rel="preload"; as="script",</build/app.css>; rel="preload"; as="style",</build/cookie-style.css>; rel="preload"; as="style",</build/term-condition-css.css>; rel="preload"; as="style",</build/contact-css.css>; rel="preload"; as="style",</build/comment-css.css>; rel="preload"; as="style""
x-debug-token
"e42ce1"

Cookies

Request Cookies

Key Value
PHPSESSID
"adaqkp5uhm5ic7eaakubk6eb6o"

Response Cookies

No response cookies

Session 6

Session Metadata

Key Value
Created
"Wed, 16 Apr 25 07:04:52 +0000"
Last used
"Wed, 16 Apr 25 07:05:25 +0000"
Lifetime
0

Session Attributes

Attribute Value
_csrf/https-comment
"SDUR8mdaEJSdq4AK5yuDyi5ZVWVTtwdR_wQ9fqzn-wM"
_csrf/https-cookie_accept
"ThbO3Foh0O8zqIt3RS3SZ-jTEqScBXL0M1QlcgiMgKk"

Session Usage

6 Usages
Stateless check enabled
Usage
Symfony\Component\Security\Csrf\TokenStorage\SessionTokenStorage:76
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Symfony\Component\Security\Csrf\TokenStorage\SessionTokenStorage:79
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    "line" => 76
    "function" => "handleRaw"
    "class" => "Symfony\Component\HttpKernel\HttpKernel"
    "type" => "->"
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    "line" => 197
    "function" => "handle"
    "class" => "Symfony\Component\HttpKernel\HttpKernel"
    "type" => "->"
  ]
  [
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    "line" => 35
    "function" => "handle"
    "class" => "Symfony\Component\HttpKernel\Kernel"
    "type" => "->"
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  [
    "file" => "/var/www/vhosts/dev.bbntimes.com/rct.dev.bbntimes.com/vendor/autoload_runtime.php"
    "line" => 29
    "function" => "run"
    "class" => "Symfony\Component\Runtime\Runner\Symfony\HttpKernelRunner"
    "type" => "->"
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  [
    "file" => "/var/www/vhosts/dev.bbntimes.com/rct.dev.bbntimes.com/public/index.php"
    "line" => 5
    "args" => [
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    ]
    "function" => "require_once"
  ]
]
Symfony\Component\Security\Core\Authentication\Token\Storage\UsageTrackingTokenStorage:41
[
  [
    "file" => "/var/www/vhosts/dev.bbntimes.com/rct.dev.bbntimes.com/vendor/symfony/security-core/Authentication/Token/Storage/UsageTrackingTokenStorage.php"
    "line" => 41
    "function" => "getMetadataBag"
    "class" => "Symfony\Component\HttpFoundation\Session\Session"
    "type" => "->"
  ]
  [
    "file" => "/var/www/vhosts/dev.bbntimes.com/rct.dev.bbntimes.com/vendor/symfony/twig-bridge/AppVariable.php"
    "line" => 103
    "function" => "getToken"
    "class" => "Symfony\Component\Security\Core\Authentication\Token\Storage\UsageTrackingTokenStorage"
    "type" => "->"
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    "file" => "/var/www/vhosts/dev.bbntimes.com/rct.dev.bbntimes.com/vendor/twig/twig/src/Extension/CoreExtension.php"
    "line" => 1635
    "function" => "getUser"
    "class" => "Symfony\Bridge\Twig\AppVariable"
    "type" => "->"
  ]
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    "file" => "/var/www/vhosts/dev.bbntimes.com/rct.dev.bbntimes.com/var/cache/dev/twig/a4/a456f2f504a18cd81037fa69e543310c.php"
    "line" => 200
    "function" => "twig_get_attribute"
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  [
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    "line" => 394
    "function" => "doDisplay"
    "class" => "__TwigTemplate_824a013e4f3f4a68e03a2d244e765025"
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    "line" => 367
    "function" => "displayWithErrorHandling"
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    "line" => 379
    "function" => "display"
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    "function" => "render"
    "class" => "Twig\Template"
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  [
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    "line" => 280
    "function" => "render"
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    "function" => "render"
    "class" => "Twig\Environment"
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    "line" => 453
    "function" => "doRenderView"
    "class" => "Symfony\Bundle\FrameworkBundle\Controller\AbstractController"
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    "line" => 253
    "function" => "doRender"
    "class" => "Symfony\Bundle\FrameworkBundle\Controller\AbstractController"
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  [
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    "line" => 126
    "function" => "render"
    "class" => "Symfony\Bundle\FrameworkBundle\Controller\AbstractController"
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    "line" => 181
    "function" => "renderHeader"
    "class" => "App\Controller\AppController"
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  [
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    "function" => "handleRaw"
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  [
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    "line" => 86
    "function" => "handle"
    "class" => "Symfony\Component\HttpKernel\HttpKernel"
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  [
    "file" => "/var/www/vhosts/dev.bbntimes.com/rct.dev.bbntimes.com/vendor/symfony/http-kernel/Fragment/InlineFragmentRenderer.php"
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    "function" => "handle"
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    "class" => "Symfony\Component\HttpKernel\Fragment\InlineFragmentRenderer"
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  [
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    "function" => "render"
    "class" => "Symfony\Component\HttpKernel\Fragment\FragmentHandler"
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  [
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    "function" => "render"
    "class" => "Symfony\Component\HttpKernel\DependencyInjection\LazyLoadingFragmentHandler"
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  [
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  [
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  [
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    "function" => "displayWithErrorHandling"
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    "function" => "display"
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    "line" => 394
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    "line" => 367
    "function" => "displayWithErrorHandling"
    "class" => "Twig\Template"
    "type" => "->"
  ]
  [
    "file" => "/var/www/vhosts/dev.bbntimes.com/rct.dev.bbntimes.com/vendor/twig/twig/src/Template.php"
    "line" => 379
    "function" => "display"
    "class" => "Twig\Template"
    "type" => "->"
  ]
  [
    "file" => "/var/www/vhosts/dev.bbntimes.com/rct.dev.bbntimes.com/vendor/twig/twig/src/TemplateWrapper.php"
    "line" => 38
    "function" => "render"
    "class" => "Twig\Template"
    "type" => "->"
  ]
  [
    "file" => "/var/www/vhosts/dev.bbntimes.com/rct.dev.bbntimes.com/vendor/twig/twig/src/Environment.php"
    "line" => 280
    "function" => "render"
    "class" => "Twig\TemplateWrapper"
    "type" => "->"
  ]
  [
    "file" => "/var/www/vhosts/dev.bbntimes.com/rct.dev.bbntimes.com/vendor/symfony/framework-bundle/Controller/AbstractController.php"
    "line" => 448
    "function" => "render"
    "class" => "Twig\Environment"
    "type" => "->"
  ]
  [
    "file" => "/var/www/vhosts/dev.bbntimes.com/rct.dev.bbntimes.com/vendor/symfony/framework-bundle/Controller/AbstractController.php"
    "line" => 453
    "function" => "doRenderView"
    "class" => "Symfony\Bundle\FrameworkBundle\Controller\AbstractController"
    "type" => "->"
  ]
  [
    "file" => "/var/www/vhosts/dev.bbntimes.com/rct.dev.bbntimes.com/vendor/symfony/framework-bundle/Controller/AbstractController.php"
    "line" => 253
    "function" => "doRender"
    "class" => "Symfony\Bundle\FrameworkBundle\Controller\AbstractController"
    "type" => "->"
  ]
  [
    "file" => "/var/www/vhosts/dev.bbntimes.com/rct.dev.bbntimes.com/src/Controller/ArticleController.php"
    "line" => 277
    "function" => "render"
    "class" => "Symfony\Bundle\FrameworkBundle\Controller\AbstractController"
    "type" => "->"
  ]
  [
    "file" => "/var/www/vhosts/dev.bbntimes.com/rct.dev.bbntimes.com/vendor/symfony/http-kernel/HttpKernel.php"
    "line" => 181
    "function" => "show"
    "class" => "App\Controller\ArticleController"
    "type" => "->"
  ]
  [
    "file" => "/var/www/vhosts/dev.bbntimes.com/rct.dev.bbntimes.com/vendor/symfony/http-kernel/HttpKernel.php"
    "line" => 76
    "function" => "handleRaw"
    "class" => "Symfony\Component\HttpKernel\HttpKernel"
    "type" => "->"
  ]
  [
    "file" => "/var/www/vhosts/dev.bbntimes.com/rct.dev.bbntimes.com/vendor/symfony/http-kernel/Kernel.php"
    "line" => 197
    "function" => "handle"
    "class" => "Symfony\Component\HttpKernel\HttpKernel"
    "type" => "->"
  ]
  [
    "file" => "/var/www/vhosts/dev.bbntimes.com/rct.dev.bbntimes.com/vendor/symfony/runtime/Runner/Symfony/HttpKernelRunner.php"
    "line" => 35
    "function" => "handle"
    "class" => "Symfony\Component\HttpKernel\Kernel"
    "type" => "->"
  ]
  [
    "file" => "/var/www/vhosts/dev.bbntimes.com/rct.dev.bbntimes.com/vendor/autoload_runtime.php"
    "line" => 29
    "function" => "run"
    "class" => "Symfony\Component\Runtime\Runner\Symfony\HttpKernelRunner"
    "type" => "->"
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  [
    "file" => "/var/www/vhosts/dev.bbntimes.com/rct.dev.bbntimes.com/public/index.php"
    "line" => 5
    "args" => [
      "/var/www/vhosts/dev.bbntimes.com/rct.dev.bbntimes.com/vendor/autoload_runtime.php"
    ]
    "function" => "require_once"
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]
Symfony\Component\Security\Http\Firewall\ContextListener:171
[
  [
    "file" => "/var/www/vhosts/dev.bbntimes.com/rct.dev.bbntimes.com/vendor/symfony/security-http/Firewall/ContextListener.php"
    "line" => 171
    "function" => "remove"
    "class" => "Symfony\Component\HttpFoundation\Session\Session"
    "type" => "->"
  ]
  [
    "file" => "/var/www/vhosts/dev.bbntimes.com/rct.dev.bbntimes.com/vendor/symfony/event-dispatcher/Debug/WrappedListener.php"
    "line" => 116
    "function" => "onKernelResponse"
    "class" => "Symfony\Component\Security\Http\Firewall\ContextListener"
    "type" => "->"
  ]
  [
    "file" => "/var/www/vhosts/dev.bbntimes.com/rct.dev.bbntimes.com/vendor/symfony/event-dispatcher/EventDispatcher.php"
    "line" => 220
    "function" => "__invoke"
    "class" => "Symfony\Component\EventDispatcher\Debug\WrappedListener"
    "type" => "->"
  ]
  [
    "file" => "/var/www/vhosts/dev.bbntimes.com/rct.dev.bbntimes.com/vendor/symfony/event-dispatcher/EventDispatcher.php"
    "line" => 56
    "function" => "callListeners"
    "class" => "Symfony\Component\EventDispatcher\EventDispatcher"
    "type" => "->"
  ]
  [
    "file" => "/var/www/vhosts/dev.bbntimes.com/rct.dev.bbntimes.com/vendor/symfony/event-dispatcher/Debug/TraceableEventDispatcher.php"
    "line" => 139
    "function" => "dispatch"
    "class" => "Symfony\Component\EventDispatcher\EventDispatcher"
    "type" => "->"
  ]
  [
    "file" => "/var/www/vhosts/dev.bbntimes.com/rct.dev.bbntimes.com/vendor/symfony/http-kernel/HttpKernel.php"
    "line" => 214
    "function" => "dispatch"
    "class" => "Symfony\Component\EventDispatcher\Debug\TraceableEventDispatcher"
    "type" => "->"
  ]
  [
    "file" => "/var/www/vhosts/dev.bbntimes.com/rct.dev.bbntimes.com/vendor/symfony/http-kernel/HttpKernel.php"
    "line" => 202
    "function" => "filterResponse"
    "class" => "Symfony\Component\HttpKernel\HttpKernel"
    "type" => "->"
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  [
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    "line" => 76
    "function" => "handleRaw"
    "class" => "Symfony\Component\HttpKernel\HttpKernel"
    "type" => "->"
  ]
  [
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    "function" => "handle"
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    "type" => "->"
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  [
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    "function" => "handle"
    "class" => "Symfony\Component\HttpKernel\Kernel"
    "type" => "->"
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  [
    "file" => "/var/www/vhosts/dev.bbntimes.com/rct.dev.bbntimes.com/vendor/autoload_runtime.php"
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    "function" => "run"
    "class" => "Symfony\Component\Runtime\Runner\Symfony\HttpKernelRunner"
    "type" => "->"
  ]
  [
    "file" => "/var/www/vhosts/dev.bbntimes.com/rct.dev.bbntimes.com/public/index.php"
    "line" => 5
    "args" => [
      "/var/www/vhosts/dev.bbntimes.com/rct.dev.bbntimes.com/vendor/autoload_runtime.php"
    ]
    "function" => "require_once"
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]

Flashes

Flashes

No flash messages were created.

Server Parameters

Server Parameters

Defined in .env

Key Value
APP_ENV
"dev"
APP_SECRET
"0a988e63f011514eaabfc650b599af4d"
CORS_ALLOW_ORIGIN
"*"
DATABASE_URL
"mysql://bbndb_rctuser:33F5W25z40or0f7@localhost:3306/rct_bbntimes"
GOOGLE_RECAPTCHA_SECRET_KEY
"6LdV5fgpAAAAANxzTG8ZMfIjil1wu-1vrQvnUt-x"
GOOGLE_RECAPTCHA_SITE_KEY
"6LdV5fgpAAAAAENKcn73MJAhQrbtQeqgyC4wDLMP"
MAILER_DSN
"smtp://no-reply%40rct.dev.bbntimes.com:Bl6%26gLD48%26Of919@rct.dev.bbntimes.com:465"
MARIADB_PASSWORD
"i!87pK&!85ezc8"

Defined as regular env variables

Key Value
APP_DEBUG
"1"
BASE
"/public"
CONTEXT_DOCUMENT_ROOT
"/var/www/vhosts/dev.bbntimes.com/rct.dev.bbntimes.com"
CONTEXT_PREFIX
""
DOCUMENT_ROOT
"/var/www/vhosts/dev.bbntimes.com/rct.dev.bbntimes.com"
FCGI_ROLE
"RESPONDER"
GATEWAY_INTERFACE
"CGI/1.1"
HTTPS
"on"
HTTP_ACCEPT
"*/*"
HTTP_ACCEPT_ENCODING
"gzip, br, zstd, deflate"
HTTP_CONNECTION
"close"
HTTP_COOKIE
"PHPSESSID=adaqkp5uhm5ic7eaakubk6eb6o"
HTTP_HOST
"rct.dev.bbntimes.com"
HTTP_USER_AGENT
"Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)"
PASSENGER_COMPILE_NATIVE_SUPPORT_BINARY
"0"
PASSENGER_DOWNLOAD_NATIVE_SUPPORT_BINARY
"0"
PATH
"/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/snap/bin"
PHP_SELF
"/public/index.php"
PP_CUSTOM_PHP_CGI_INDEX
"plesk-php81-fastcgi"
PP_CUSTOM_PHP_INI
"/var/www/vhosts/system/rct.dev.bbntimes.com/etc/php.ini"
QUERY_STRING
""
REDIRECT_BASE
"/public"
REDIRECT_HTTPS
"on"
REDIRECT_PASSENGER_COMPILE_NATIVE_SUPPORT_BINARY
"0"
REDIRECT_PASSENGER_DOWNLOAD_NATIVE_SUPPORT_BINARY
"0"
REDIRECT_REDIRECT_HTTPS
"on"
REDIRECT_REDIRECT_PASSENGER_COMPILE_NATIVE_SUPPORT_BINARY
"0"
REDIRECT_REDIRECT_PASSENGER_DOWNLOAD_NATIVE_SUPPORT_BINARY
"0"
REDIRECT_REDIRECT_SCRIPT_URI
"https://rct.dev.bbntimes.com/science/the-business-case-for-patient-and-doctor-experience-innovation"
REDIRECT_REDIRECT_SCRIPT_URL
"/science/the-business-case-for-patient-and-doctor-experience-innovation"
REDIRECT_REDIRECT_SSL_TLS_SNI
"rct.dev.bbntimes.com"
REDIRECT_REDIRECT_STATUS
"200"
REDIRECT_REDIRECT_UNIQUE_ID
"Z_9WtnrHjgaoWy9jiBa9dwAAANE"
REDIRECT_SCRIPT_URI
"https://rct.dev.bbntimes.com/science/the-business-case-for-patient-and-doctor-experience-innovation"
REDIRECT_SCRIPT_URL
"/science/the-business-case-for-patient-and-doctor-experience-innovation"
REDIRECT_SSL_TLS_SNI
"rct.dev.bbntimes.com"
REDIRECT_STATUS
"200"
REDIRECT_UNIQUE_ID
"Z_9WtnrHjgaoWy9jiBa9dwAAANE"
REDIRECT_URL
"/public/science/the-business-case-for-patient-and-doctor-experience-innovation"
REMOTE_ADDR
"3.15.10.218"
REMOTE_PORT
"13541"
REQUEST_METHOD
"GET"
REQUEST_SCHEME
"https"
REQUEST_TIME
1744787126
REQUEST_TIME_FLOAT
1744787126.4979
REQUEST_URI
"/science/the-business-case-for-patient-and-doctor-experience-innovation"
SCRIPT_FILENAME
"/var/www/vhosts/dev.bbntimes.com/rct.dev.bbntimes.com/public/index.php"
SCRIPT_NAME
"/public/index.php"
SCRIPT_URI
"https://rct.dev.bbntimes.com/science/the-business-case-for-patient-and-doctor-experience-innovation"
SCRIPT_URL
"/science/the-business-case-for-patient-and-doctor-experience-innovation"
SERVER_ADDR
"5.196.1.209"
SERVER_ADMIN
"[no address given]"
SERVER_NAME
"rct.dev.bbntimes.com"
SERVER_PORT
"443"
SERVER_PROTOCOL
"HTTP/1.1"
SERVER_SIGNATURE
"<address>Apache Server at rct.dev.bbntimes.com Port 443</address>\n"
SERVER_SOFTWARE
"Apache"
SSL_TLS_SNI
"rct.dev.bbntimes.com"
SYMFONY_DOTENV_VARS
"APP_ENV,APP_SECRET,DATABASE_URL,MARIADB_PASSWORD,CORS_ALLOW_ORIGIN,MAILER_DSN,GOOGLE_RECAPTCHA_SECRET_KEY,GOOGLE_RECAPTCHA_SITE_KEY"
UNIQUE_ID
"Z_9WtnrHjgaoWy9jiBa9dwAAANE"

Sub Requests 6

CookieController :: renderAnalysis (token = 7710d6)

Key Value
_controller
"App\Controller\CookieController::renderAnalysis"
_format
"html"
_locale
"en"
_stopwatch_token
"0f7bd9"

AppController :: renderHeader (token = 251107)

Key Value
_controller
"App\Controller\AppController::renderHeader"
_format
"html"
_locale
"en"
_stopwatch_token
"9d7aba"
slug
"home"

ArticleController :: trendingArticle (token = 564681)

Key Value
_controller
"App\Controller\ArticleController::trendingArticle"
_format
"html"
_locale
"en"
_stopwatch_token
"ff545d"
category
"Science"

ArticleController :: relatedArticles (token = 110b57)

Key Value
_controller
"App\Controller\ArticleController::relatedArticles"
_format
"html"
_locale
"en"
_stopwatch_token
"6b9c45"
current_article
App\Entity\Article {#1094
  -id: 3261
  -title: "The Business Case For Patient and Doctor Experience Innovation"
  -slug: "the-business-case-for-patient-and-doctor-experience-innovation"
  -introtext: "<p><span style="color: #000000;">There are three basic ways to establish or TEE up a competitive advantage:&nbsp;<strong>T</strong>echnological excellence,&nbsp;<strong>E</strong>xecution/operational excellence and customer&nbsp;<strong>E</strong>xperience excellence e.g speed, convenience, service and high touch. You must dominate on one, but be equally competitive on the others.&nbsp;Here is how to measure them.</span></p>\r\n"
  -content: """
    \r\n
    <p><span style="color: #000000;">While policy makers are pushing value based care,&nbsp;convenience care is more important to patients.&nbsp;In addition,&nbsp;the poor doctor experience is causing burnout and career dissatisfaction.&nbsp;Sick care delivery is presently organized for the convenience of the doctor, not the patient. Changing that model by "democratizing" care or&nbsp;consumerizing it causes workflow disruption and resistance.</span></p>\r\n
    <p><span style="color: #000000;">Consequently, many sick care entrepreneurs are trying to improve the doctor and patient experience. Several companies are using AI and machine learning to do so using apps and mobile platforms, voice to text technologies and products designed to work around the lack of EMR interoperability. However, whether successful improvements in patient and doctor experience translates into higher value, i.e. quality per unit cost or significant reductions in waste and unnecessary patient visits, is difficult to measure.</span></p>\r\n
    <p><span style="color: #000000;">Examples include doc-on-demand (Healthtap), patient reported outcomes&nbsp;(Cliexa), distributed care coordination documentation (mCHarts), a digital assistant for doctors (Suki) and symptom checkers (WebMD).</span></p>\r\n
    <p><span style="color: #000000;">Hospitals with high&nbsp;patient experience&nbsp;scores performed better on a number of clinical quality measures, further evidence that such efforts provide a clinical return on investment. Demonstrate a correlation does not mean causation, though.&nbsp;</span></p>\r\n
    <p><span style="color: #000000;">Researchers at Deloitte&nbsp;compared&nbsp;patient experience scores from Hospital Compare to quality measures that looked at both the point of care and outcomes, including emergency department wait times, readmission and mortality rates and hospital acquired infection rates.</span></p>\r\n
    <p><span style="color: #000000;">They found that hospitals with “excellent” ratings (a 9 or 10 out of 10) for patient experience performed better on many of the&nbsp;18 included clinical quality measures when compared to those with “low” (a zero to 6 out of 10) scores for experience.</span></p>\r\n
    <p><span style="color: #000000;">However, several studies have failed to correlate patient satisfaction scores with quality scores.</span></p>\r\n
    <p><span style="color: #000000;">The challenge, then, is to translate data to experience to measurable value.&nbsp;Here are some of the problems and challenges with data, data everywhere.&nbsp;Here are&nbsp;some solutions.</span></p>\r\n
    <p><span style="color: #000000;">In order to reduce spending, the Institute of Medicine suggested attaching incentive payments to high patient satisfaction scores, ideally driving providers to deliver high quality healthcare. The Affordable Care Act&nbsp;also established a provision for value-based purchasing, which created a set of quality measures that included patient satisfaction scores.</span></p>\r\n
    <p><span style="color: #000000;">But those scores have been ineffective in actually improving quality healthcare,&nbsp;these authors said, influencing the way physicians deliver treatment potentially for the worse.&nbsp;In an attempt to avoid penalizations for&nbsp;low patient satisfaction scores, many physicians alter their practice in ways that don’t improve patient wellness and outcomes.</span></p>\r\n
    <p><span style="color: #000000;">Doctors are increasingly being disintermediated in every phase of care, including&nbsp;DIY initial diagnosis, clinical decision support and computer vision assisted diagnosis, treatment, and post treatment follow up and chronic disease management.</span></p>\r\n
    <p><span style="color: #000000;">AIntrepreneurs&nbsp;should keep their I's on the prize and demonstrate D2E2V (data to experience to value). The Apple Watch detecting atrial fibrillation is already getting push back from cardiologists overwhelmed by messages in their inbox.&nbsp;Thirty teams are advancing in IBM Watson’s international AI competition,&nbsp;with&nbsp;healthcare startups making&nbsp;up more than half of the&nbsp;top 10 finalists.</span></p>\r\n
    <p><span style="color: #000000;">Digitizing the patient and doctor experience and translating it into value&nbsp;requires changing your business model, not your technology.&nbsp;In sick care, that will require changing some rules since rules drive ecosystems that&nbsp;create business models that drive or inhibit innovation.Primary care physicians, for example,&nbsp;do not routinely put patient-reported symptoms&nbsp;regarding sleep, pain, anxiety, depression and low energy or fatigue into electronic health record systems. At the same time simply putting patient symptoms—which often go unrecognized and undertreated by busy clinicians—into the EHR won’t address the problem by itself. The key is making the information actionable in the context of a primary care physician visit.</span></p>\r\n
    <p><span style="color: #000000;">The point of improving the doctor and patient experience is not to make them feel better while they continue to waste money and resources.</span></p>\r\n
    <p><span style="color: #000000;">Anything short of delivering multiples of value that does not disrupt workflow or improves workflow is technoinnovation hype and theater that misses the mark, and, quite conceivably, adds cost and workflow disruption that makes the doctor and patient experience worse, not better and has little, if any, favorable impact on quality or cost.</span></p>\r\n
    <p><span style="color: #000000;">Arlen Meyers, MD, MBA is the President and CEO of the&nbsp;Society of Physician Entrepreneurs.</span></p>
    """
  -user: Proxies\__CG__\App\Entity\User {#1092 …}
  -createdAt: DateTime @1546077161 {#1145
    date: 2018-12-29 09:52:41.0 UTC (+00:00)
  }
  -updatedAt: DateTime @1621417483 {#1150
    date: 2021-05-19 09:44:43.0 UTC (+00:00)
  }
  -deletedAt: null
  -category: App\Entity\Category {#445 …}
  -status: "published"
  -imageCard: Proxies\__CG__\App\Entity\File {#1184 …}
  -ImageHeader: Proxies\__CG__\App\Entity\File {#1184 …}
  -featured: false
  -mainView: false
  -clicks: 3638
  -comments: Doctrine\ORM\PersistentCollection {#1125 …}
  -reviewed_at: DateTime @1546077158 {#1148
    date: 2018-12-29 09:52:38.0 UTC (+00:00)
  }
  -metakey: ""
  -metadesc: "There are three basic ways to establish or TEE up a competitive advantage:\u{A0}Technological excellence,\u{A0}Execution/operational excellence and customer\u{A0}Experience excellence e.g speed, convenience, service and high touch. You must dominate on one, but be equally competitive on the others.\u{A0}Here is how to measure them."
  -robots: null
  -publishedAt: DateTime @1546077158 {#1147
    date: 2018-12-29 09:52:38.0 UTC (+00:00)
  }
  -canonical: null
  -superTag: null
}

AppController :: renderFooter (token = 262ee7)

Key Value
_controller
"App\Controller\AppController::renderFooter"
_format
"html"
_locale
"en"
_stopwatch_token
"1c3e7c"

CookieController :: renderCookie (token = 67ee09)

Key Value
_controller
"App\Controller\CookieController::renderCookie"
_format
"html"
_locale
"en"
_stopwatch_token
"5b271d"